UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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How to modernize your banking experiences to deliver better CX

If you think about what’s transforming businesses today, whether you’re in the banking space...

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How to make $500 in a week

Side hustles are increasingly becoming the norm. Due to uncertain market conditions and rising...

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How to build an ecommerce website: tips and guidelines

There’s never been a better time in the ecommerce space. Thanks to the after-effects...

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5 top UserTesting templates for marketers

As a marketer, you’re naturally inclined to rely on data. Teams are driven by...

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Why consumers love fintechs—and what finservs can learn

Trendy. Exciting. Those aren’t typically words most people would use to describe traditional financial...

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Social commerce: what it is and templates for testing

Imagine a world where content truly meets conversion. When you're scrolling through Facebook or...

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Moderated testing 101: when and why you should use it

The best way to maximize the chance of a successful product is to lead...

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Automatically recruit participants in Mexico with UserTesting

We're excited to announce that we’ve expanded automated participant recruitment to Mexico. The addition...
Image of people looking at a business plan

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What is 3-D research? A UX Strategist and Research Leader at PwC discuss

UX Unfiltered is our series where we hear from UX, CX, design, and research...