USERTESTING RECOGNIZED AS A TOP BAY AREA WORKPLACE BY FORTUNE AND BUILT IN

Latest workplace awards show UserTesting has quickly become one of the most desirable companies to work for in the Bay Area

SAN FRANCISCO, Calif – February 3, 2021 – UserTesting, a leading provider of on-demand human insight, today announced it has been listed as a best place to work by Fortune Magazine, and Built In–a community for San Francisco startups and tech companies. This is the third consecutive year UserTesting has been recognized as a Fortune Best Workplace in the Bay Area, but it is the inaugural entry on the Built In Best Places to Work in San Francisco list. 

“Being able to attract and retain top talent is critical to our company's long term success. We pride ourselves on offering an inclusive, diverse, and equitable workplace–where our employees have the resources and support they need to develop their careers, and be successful now, and in the future,” said Carol MacKinlay, Chief People Officer at UserTesting. “We are honored to be recognized by both Fortune and Built In as a top Bay Area workplace, and will always strive to create a culture where the industry’s best and brightest want to be." 

UserTesting recently received the following workplace awards: 

Methodologies
The Fortune rankings considered more than 44,000 employee surveys from companies across the Bay Area. Great Place to Work, a global people analytics and consulting firm working on behalf of Fortune, evaluated more than 60 elements of team members’ experience on the job. These included the extent to which employees trust leaders, the respect with which people are treated, the fairness of workplace decisions, and how much camaraderie there is among the team. Rankings are based on employees’ feedback, and reward companies who best include all employees, no matter who they are or what they do for the organization. UserTesting took the No. 14 spot on the list.

Built In determines winners for Best Places to Work based on an algorithm, using company data about compensation, benefits and cultural programs. To reflect the attributes candidates are searching for on Built In today, this year’s program weighted certain criteria more heavily, like remote opportunities, and programs for diversity, equity, and inclusion. 

UserTesting currently has a wide range of career opportunities available across the globe. For a listing of open positions, visit the careers page.

About UserTesting
UserTesting (NYSE: USER) has fundamentally changed the way organizations get insights from customers with fast, opt-in feedback and experience capture technology. The UserTesting Human Insight Platform taps into our global network of real people and generates video-based recorded experiences, so anyone in an organization can directly ask questions, hear what users say, see what they mean, and understand what it’s actually like to be a customer. Unlike approaches that track user behavior then try to infer what that behavior means, UserTesting eliminates the guesswork and brings customer experience data to life with human insight. UserTesting has more than 2,100 customers, including more than half of the world’s top 100 most valuable brands according to Forbes. UserTesting is headquartered in San Francisco, Calif. To learn more, visit www.usertesting.com.

Media Contacts:
UserTesting, Inc.
Chris Halcon
415-699-0553
chalcon@usertesting.com

Investor Relations Contact:
Sapphire Investor Relations, LLC
Erica Mannion and Michael Funari
617-542-6180
ir@usertesting.com