USERTESTING NAMED TO DELOITTE’S 2018 TECHNOLOGY FAST 500™ LIST OF FASTEST GROWING COMPANIES IN NORTH AMERICA

Attributes 253 Percent Revenue Growth to Increased Demand from Brands Seeking to Acquire Deeper Customer Empathy

SAN FRANCISCO, Calif – November 15, 2018 – UserTesting, the leading on-demand human insight platform, today announced its placement at 325 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America. This is the first year UserTesting has appeared on the list, recognized for 253 percent growth between 2014 and 2017.

“It’s an honor to be recognized as a Technology Fast 500 company, and a reminder that the need for companies to connect with their customers in meaningful ways continues to evolve as market leadership and competitive differentiation are increasingly decided on who provides the best customer experience,” said Andy MacMillan, CEO of UserTesting. “This year’s ranking demonstrates the demand we’ve seen for our human insights platform and the growth the experience management industry is seeing as a whole.”

“Congratulations to the Deloitte 2018 Technology Fast 500 winners on this impressive achievement,” said Sandra Shirai, vice chairman, Deloitte LLP, and U.S. technology, media and telecommunications leader. “These companies are innovators who have converted their disruptive ideas into products, services and experiences that can captivate new customers and drive remarkable growth.”

Overall, 2018 Technology Fast 500™ companies achieved revenue growth ranging from 143 percent to 77,260 percent from 2014 to 2017, with median growth of 412 percent.

The rankings of these companies were disclosed at www.fast500.com on November 15, 2018.

About Deloitte

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About UserTesting
UserTesting (NYSE: USER) has fundamentally changed the way organizations get insights from customers with fast, opt-in feedback and experience capture technology. The UserTesting Human Insight Platform taps into our global network of real people and generates video-based Customer Experience Narratives (CXNs)™, so anyone in an organization can directly ask questions, hear what users say, see what they mean, and understand what it’s actually like to be a customer.  Unlike approaches that track user behavior then try to infer what that behavior means, UserTesting eliminates the guesswork and brings customer experience data to life with human insight. UserTesting has more than 2,100 customers, including more than half of the world’s top 100 most valuable brands according to Forbes. UserTesting is headquartered in San Francisco, Calif. To learn more, visit www.usertesting.com.

Media Contacts:
UserTesting, Inc.
Chris Halcon 415-699-0553
chalcon@usertesting.com

Investor Relations:
Sapphire Investor Relations
Erica Mannion and Michael Funari
ir@usertesting.com
617-542-6180