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What does a UX Researcher do all day?

The purpose of this "day-in-the-life" is to give transparency to the mythical beast of...

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A UX checklist for FCA Consumer Duty compliance

In May 2021, the UK Financial Conduct Authority (FCA) formally announced its new Consumer...

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How to avoid bias in usability testing

Biased opinions are hard to avoid. If you run a remote UX test, you...

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How to run an online survey

What are online surveys? Online surveys are a series of questions used to gather...

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How to use tree testing and card sorting together for maximum effect

Tree testing and card sorting are an iconic duo. So much so that tree...

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Retail UX in 2020: the impact of changing consumer behavior

During the pandemic, retailers had to rethink operations, supply chains, and entire online experiences...

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How the metaverse will affect UX design and customer experiences

Following the launch of Forrester’s The State of The Metaverse Report, many commentators have...

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Five benefits of ResearchOps [Infographic]

If your user research team is wasting time on repetitive tasks, or your reporting...

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How retailers can reduce return rates with better user experience

Returns can be a headache for brick-and-mortar retailers and ecommerce stores alike. After all...