About the author

Yuling An

Yuling An

Yuling is a Senior UX Researcher at Facebook. When she's not conducting research, you can find her playing with her cats or exploring the newest eats.

All works by Yuling An

Blog

Top 8 tips and tricks for conducting remote omnichannel studies

A single continuous experience that spans multiple channels, whether physical or digital, is considered...
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Blog

Merging realities: Understanding and improving AR customer experiences with human insights

With the increased adoption of augmented reality (AR) in consumer mobile apps comes a...
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Blog

3 popular longitudinal studies

In recent years, UserTesting customers made higher investments in discovery research and complex user...
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Blog

5 top studies run by successful marketing teams

Traditional market research projects can take at least four weeks to complete. However, successful...
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Blog

How top financial services organizations create great experiences

To uncover the best practices of retail banking customer experiences, we ran a competitor...
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Blog

How to Break into the Field of UX Research

UX research is an exciting and rapidly growing field, but many people aren’t sure...
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