UserTesting Blog

Featured articles

  • Two women in an office reviewing a document

    Blog

    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Blog

3 best practices for SaaS customer onboarding

If you work in SaaS, chances are you’re familiar with the enablement gap that...
Illustration of a robotic face hovering over a cell phone

Blog

How we used Machine Learning to improve Transcripts

When customers are viewing the video of a completed test, helpful features speed up...

Blog

How to strategically deploy empathy to make better product decisions

This post highlights the insightful Q&A from our recent webinar, Bridging the Empathy Gap...

Blog

Breaking hearts and making stars

In 1976, Elton John and Kiki Dee serenaded audiences, beseeching: “Don’t go breaking my...

Blog

UserTesting and Qualtrics: marrying the narrative with the numbers

Consumers are exposed to better, more seamless, and personalized experiences both digitally and in-person...

Blog

UserTesting gives back: helping underserved students succeed with PowerMyLearning

In a world where business can seemingly consume all of our time—blurring the lines...

Blog

How to spend more time generating insights (and less time doing research)

Spend more time generating insights through Saved Audiences and Saved Test Plans with the...

Blog

3 reasons to register for The Human Insight Summit in San Francisco today

The sold-out Human Insight Summit in New York City is happening soon! Next week...

Blog

UserTesting success story: How Helen Keller International boosts engagement through digital UI/UX redesign

UserTesting recently awarded Helen Keller International , a nonprofit organization that works to prevent...