UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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News you can use: 5 stories to inspire your customer-centric organization

There’s nothing more exciting than seeing how our customers leverage the UserTesting platform to...

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3 unexpected tips for better in-app engagements

Today’s article is a guest post around in-app engagements from Riana Upton, Content Marketing...

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20 questions to ask throughout each product development stage

Product managers have a tough job. Often working across multiple teams, they’re constantly meeting...

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12 fascinating UX and user research stats to help your business case

Why does UX matter? It's a simple question. But even though we in the...
Photo closeup of two pairs of arms reviewing a printed presentation on an office desk

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5 tips to get stakeholders to like—even love—your product roadmap

Today's guest post comes from Jim Semick, co-founder of ProductPlan. Enjoy! Would you ever...
Photo of 2 business professionals having a discussion while one of them points at a computer monitor

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Boost your digital experiences by testing your competitors'

Do you know how your website stands up to the competition? To fully understand...

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Invite observers to your Live Conversation sessions

When we launched Live Conversation, we were excited to offer customers an alternative to...

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Don't confuse digital transformation with customer experience

This post was originally published by our friends at CMS Wire and is shared...

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3 tips for human-centered live chat

The ability to communicate without our voices has become a part of daily life...