UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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All articles

Blog

Introducing Live Conversation: real-time human insight for better business decisions

From product managers and marketers to UX designers and researchers, everyone loves the insights...
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Blog

How to create a master plan for your website redesign

Failure. The big, dreaded “F” word of a website redesign. There are few corporate...
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Blog

How to make websites age-friendly

The over-50s are almost a third of the UK population. They are online and...
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Blog

How the Double Diamond can help align product, design and tech teams

What is the Double Diamond? The Double Diamond (DD) has been around since 2005...
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Blog

Developing a data-driven website redesign strategy

Managing a website redesign initiative can be a mixed bag. On one hand, it’s...
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Credit Karma mobile app interface showing personalized financial insights, including credit scores, reports, and recommendations.

Blog

Design Thinking and Design Research at Credit Karma - Q&A with Yasmine Khan, Sr. Design Researcher

In a recent webinar, Yasmine Khan, Senior Design Researcher at Credit Karma, walked us...
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Blog

What is data-driven design and where do I start?

This #UXchat was hosted by Lassi A Liikkanen, a data-driven designer and inter-disciplinary researcher...
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people looking over designs

Blog

6 UX design mistakes costing companies millions

In a recent UserTesting study, 36% of companies reported that their UX budget had...
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Blog

How research should inform product design - Q&A with Steve Fadden, Director of Analytics UX Research at Salesforce

In a recent webinar, Steve Fadden, Director of Analytics UX Research at Salesforce, and...
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