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UserTesting success story: how CaringBridge increased app engagement by 25%

UserTesting recently awarded CaringBridge, a personal health journal site and app to help connect...

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The 8 best UX podcasts to keep you on top of your game

As companies begin to scale their customer research efforts across their organizations, more teams...

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Customer empathy—it's just like riding a bike

Anyone who’s ever learned to ride a bike can likely recall their maiden voyage...

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Essential TED Talks for UX design

Every year some of the world’s greatest minds gather at the TED Conference to...

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How to streamline your customer interviews with note taking and automated reporting

Interviews are a great way to get in-depth insight and promote empathy with customers...

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The power of fast experimentation for Product Managers

Product Managers (PMs) have a lot on their plates. In addition to managing the...

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How to improve CX by scaling customer research

Analysts and pundits have proclaimed this the Age of the Customer , a nod...

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Healthcare chatbot diagnosis: will consumers trust them with their health?

Technology has transformed many things in our day-to-day lives. Just about anything can be...

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Three enemies of UX and how to defeat them

Lee Duddell, UX Director at UserZoom and Chris Lockhart, Web Content Lead at the...