UserTesting Blog

Featured articles

  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

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Scale customer insight with Quick Answer builder and template access control

Customer insights are critical to making better business decisions that put the needs and...

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9 behavioral psychology books for persuasive UX design

What does behavioral psychology have to do with UX design? Well, if you want...

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The UserTesting Participant Network: what it is and its latest UI improvements

Today, the customer experience is all about smarter, better, faster. And good business is...

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UserTasting: a company cookbook that fights to end world hunger

When people think of food, they often associate it with fond memories and traditions...
Man looking at his laptop frustrated

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What happened? How to write a better error message

It was on my commute home from work when I was deep in the...

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What are customer insights and why they’re important

Few things in business are more challenging than understanding the customers’ exact wants, needs...

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Democratizing insights: how to scale user research throughout your organization

There’s a lot of talk about democratizing or scaling customer insights, but what does...
Image of girl in front of a computer screen

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How to build a user persona for your business

A growing business is always concerned with the needs of its users. And creating...

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Why it’s time to test your TikTok ads

If you’re in your late 20s (or older), chances are you haven’t downloaded TikTok—but...