UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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4 tips to improve your credit card form UX

I have a confession to make. I use Amazon to buy just about everything...

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How to Use Popups Without Ruining Your User Experience

This is a guest post from Csaba Zajdo, e-commerce expert and founder of OptiMonk...

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7 Ways to Generate Data-Driven A/B Test Ideas

How do you decide what to A/B test? If you’re like most people, you...

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Empathy—the UX pro's secret weapon

I’ll never forget the first time I heard about empathy. It was my first...

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Designing UX for Natural User Interfaces

Before smartphones, tablets, and trackpads we had keyboards and mice. Our devices were connected...
Illustration of a simple green shield with a yellow banner

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4 steps to build an awesome UX team

As organizations begin to appreciate the value of user experience research, the need for...

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5 user testing lessons I learned from peanut butter & jelly sandwiches

Have you ever written a test plan that made perfect sense to you, but...

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Is User Experience worth the investment? [INFOGRAPHIC]

Using data from a wide range of resources, we’d like to show you how...

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Bridging the Distance: 5 Tips for Remote, Moderated Usability Tests

Long-distance relationships are hard. Communication can be limited to texts and phone conversations. There...