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Why You Should Do a Dry Run Every Time You Test Remotely

The UX industry is all about making a better product—improving the apps and sites...
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Blog

Using customer segmentation to get the right amount of feedback

With all the arguments about the ideal number of usability study participants, it’s enough...
Illustration of a magnifying glass, paintbrush, tools, and robot in front of a phone, tablet, and computer.

Blog

Testing The Cross-Channel Experience Throughout the Development Process

In today's guest post, Jacklyn Cummins, Usability Analyst for Footlocker.com/Eastbay, shares the testing process...

Blog

How to Write Great Questions for Your Next User Test

Today's post is an excerpt from our free eBook, The Complete Guide to User...

Blog

Crafting a Well-Rounded User Research Plan

Those involved with the success of a website have an array of research tools...
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Blog

Why You Shouldn't Hire a UI/UX Designer

Today's guest post comes from Craig Morrison, founder of UsabilityHour.com. Enjoy! UX Designer and...

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How to Use UserTesting in Your In-Person Research

In a previous post on the UserTesting blog, I wrote about my love for...

Blog

Testing and Redesigning Yelp, Step 3: Analysis

If you’ve been hanging around the UserTesting blog lately, you’ve probably heard that we’ve...

Blog

Why you need to get rid of your multi-level menu

Let’s take a look at one of your site’s most important elements---your navigation. Most...