UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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To err is human: how to humanize error messages for good UX

If you've read content guidelines from start to finish, you probably wrote them—whether you’re...

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What is user experience?

More and more companies are learning that to stay competitive, they need to invest...
Woman sitting at desk looking at mobile phone

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A guide to user onboarding techniques for mobile apps

Because of the rising cost of user acquisition on mobile apps, retaining users is...
Woman sitting at desk looking at mobile phone

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App store optimization for better UX: how to test your listing

Equally as important as fine-tuning your mobile app is its storefront—the app store listing...

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How to improve UX with continuous discovery

95% of new products fail, according to the late Harvard Business School professor Clayton...
4 people in an office setting gathered around a laptop

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The top product management certification programs of 2022

Many product managers have learned their job on the spot, but what if you’re...

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Product demo: Our all new remote moderated testing solution

We’re very excited to show you our brand new Remote Moderated Testing solution, purpose-built...

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How to recruit your target audience with screener questions

Users are at the heart of what we do here at UserTesting and the...

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Announcing the UX playbook for today’s digital experience companies

UserZoom, the pioneer of the Digital User Experience (UX) Insights category, today announced that...