Blog
UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights
Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
Blog
Retail’s 2026 Moment is about Trust
If you’re a retail or brand executive heading into the next planning cycle, you’re...
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AI, trust, and impact: what will shape marketing in 2026
Marketing is undergoing one of its biggest shifts in decades. AI is reshaping how...
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The UX of trust: designing experiences that keep customers coming back
The data is clear: companies that prioritize customer-obsessed strategies see 51% better customer retention...
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The product triad reimagined: how designers lead across product, engineering, and business
Consisting of the product manager, designer, and the engineer, the product triad represents the...
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Your AI knows what customers do—but only human insight explains why
“For the last ten years, Gong has been doing AI way before it was...
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The new shape of customer loyalty: 10 leaders on emotion, trust, and what keeps people coming back
The hard truth about customer loyalty is that it can no longer be taken...
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The Trust Gap: Why the Customer Journey in Banking Demands Better UX
The trust gap: Why the customer journey in banking demands better UX The banking...
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How AI is shaping holiday shopping in Germany
Holiday shopping in Germany is getting a digital upgrade, and the change is happening...
