UserTesting Announces Winner Of The Inaugural Illumi Awards At The Human Insight Summit

NEW YORK, NY – October 15, 2019 – UserTesting, the leading on-demand Human Insight Platform, today announced the winners of the inaugural illumi Awards at The Human Insight Summit, UserTesting’s customer conference designed to educate, inspire, and bring together leading brands and thought leaders who use human insight and customer empathy as key differentiators to win in today’s experience economy.

“Growth lies in the value of experiences had by the customer. It’s the brands that can empathize with their customers and turn those insights into action that are seeing the greatest success,” said Andy MacMillan, CEO of UserTesting. “The illumi awards highlight the amazing work our customers are doing to create world-class experiences for their customers using our Human Insight Platform.”

The winners of the UserTesting illumi Awards recognize those companies that seek to inspire the world to think about human insights as a key ingredient for customer experience excellence, product and marketing innovation, and team success. We received an overwhelming number of submissions, all with unique use cases and compelling business impact, which made selecting the winners a challenge.

The 2019 UserTesting illumi Awards were announced at The Human Insight Summit, hosted by UserTesting, which takes place in two cities, starting today, Tuesday, Oct. 15, in New York, N.Y., and on Tuesday, Oct. 29, in San Francisco, Calif.

Congratulations to the 2019 UserTesting illumi Award winners:

Gold illumi Award
Expedia Group

Silver illumi Award
Fandango

Bronze illumi Award
FamilySearch

Distinguished Luminaries
Autodesk
Capital One
Chico’s
GoDaddy
IBM
Owens Corning
Prudential
Starbucks
Torani
Verizon
VF Corporation
WestJet
Wiley Education Services
World Vision