Celebrate your impact: apply for a 2026 illumi Award!

For leadership in transforming human insights into tangible business impact.  
This award recognizes organizations that have built a robust and actionable process around leveraging human insights to improve, create, or optimize key business initiatives in ways that deliver measurable results. 

For groundbreaking innovation inspired by human insights. 
This award honors organizations or teams that use UserTesting's Human Insight Engine to innovate, introducing new methods, ideas, or products that redefine their industries or solve critical business challenges.

For scaling insights across teams to drive alignment and better decisions.  
This award celebrates organizations that effectively embed human insights into workflows and decision-making processes, enabling cross-functional collaboration and improved business outcomes.

For championing a customer-first culture. 
This award recognizes individuals or teams who bring a customer-driven mindset to their organization, showing how human insight improves decision-making and inspires change.

For delivering scalable success through human insights. 
This award honors enterprises with over 1,000 employees that demonstrate exceptional use of insights to drive business improvements, innovation, or cost-saving initiatives.

For mid-sized businesses using human insight to achieve big results. 
This award celebrates mid-sized organizations that demonstrate how actionable insights can drive growth, agility, and a customer-first approach to achieving meaningful business outcomes.

For leveraging human insights to drive global innovation. 
This award honors organizations with a global footprint that demonstrate how actionable insights fuel innovation, enhance customer experiences, and drive impactful business outcomes across multiple regions and audiences. 

For using human insight to drive CX transformation. 
This award recognizes organizations that have leveraged human insights to transform their CX strategies. As a result, these organizations have positively impacted key metrics such as CSAT and/or NPS, setting a new standard for exceptional customer experiences.

For creating exceptional digital experiences powered by insights. 
This award recognizes organizations that use human insights to build standout digital products. Winners demonstrate measurable improvements in customer engagement and acquisition, with metrics such as higher conversion rates, increased average order value, enhanced loyalty, and/or greater usage and adoption of digital platforms.

For creative work delivering outstanding business outcomes. 
This award honors organizations that leverage human insights in their creative development process to produce impactful campaigns, messaging, or design. Winners demonstrate measurable results, such as improved ROAS, campaign ROI, brand lift, or enhanced brand reputation.

For non-profits achieving meaningful change through human insights. 
This award highlights not-for-profit organizations that use UserTesting to advance their mission and demonstrate clear, measurable impact through customer and community feedback.

Recognizes teams that operationalize human insight as a contextual input into AI systems. 
This award highlights organizations that use customer perspective and behavioral insight from UserTesting to guide AI model inputs ensuring AI-powered decisions, creative outputs, and experience design result in more relevant, trustworthy, and high-impact business outcomes.