Guides

Expert resources for UX, product, design, marketing, and CX teams to craft better experiences

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Design Better UXR report 2026

UX Research Leadership Playbook: Scaling Insight in the Age of AI

Discover how UX research leaders are evolving into strategic partners in the age of AI. Learn to scale insight, influence decisions, and build modern research systems.

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Guide

The better way to drive software renewals

Executive summary Renewals are the profit engine of subscription software. Because customer acquisition costs...
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The complete guide to user testing websites, apps, and prototypes | Cover

Guide

The complete guide to user testing websites, apps, and prototypes

Understanding your customers is the key to any successful business, to ensure that you...
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Featured guides

G2's Summer 2026 Enterprise Grid Report ranks top user research tools by satisfaction & market presence. See Leaders, High Performers & more.

Report

G2 Enterprise Grid® Report for User Research | Summer 2026

G2's Summer 2026 Enterprise Grid Report ranks top user research tools by satisfaction and...
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Guide

Research as Organizational Intelligence : A playbook for research leaders in the AI era

This UserTesting playbook was written in collaboration with Aarron Walter and Eli Woolery, hosts...
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Guide

How to improve the ROI of your AI stack with real customer context

You’ve got every AI tool in the market, but are they delivering the value...
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Guide

Human insight for the AI-driven product development process

Executive Summary “What is AI doing to the product development life cycle?” One of...
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Digital assets for User Interviews 2025 Panel Book.

Report

Please don't make me update: How people really feel about software updates

A majority of people believe software updates are making their devices worse, not better...
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Hero image for usertesting guide Launch AI experiences with confidence

Report

Design et IA – efficacité, intégrité, esprit critique: Une analyse spécifique à la France

Une analyse spécifique à la France Dire que l’intelligence artificielle (IA) bouleverse nos habitudes...
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Hero image for usertesting guide Launch AI experiences with confidence

Report

Defensible design in the age of AI: France insights

A France-specific analysis Artificial intelligence has fundamentally changed the pace of design work. Across...
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AI is speeding up design—but not confidence. Learn how 183 designers navigate risk, validation, and accountability in 2026’s AI-driven workflows.

Report

Defensible design in the age of AI

First-party insights on how design leaders navigate speed, risk, and decision readiness Why we...
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Digital assets for State of AI 
in Retail Experiences 
2026 Research Report

Report

UserTesting’s 2026 state of AI in retail experiences

Executive summary: Retailers are moving quickly to add AI to digital experiences. Shoppers are...
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