Industry Reports
The annual CX industry survey and competitive CX benchmarking studies to bring you actionable data and insights.
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AD&D Pros: Stop Guessing And Start Experimenting (a Forrester Report)
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Healthcare chatbot diagnosis: will consumers trust them with their health?
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UserTesting is a G2 Crowd Leader in Enterprise Feedback Management Software
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G2 Crowd Grid® Report for Enterprise Feedback Management
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Modernize Your Customer Research (a Forrester Report)
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2018 CX study: Apple iPhone ads
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Streaming Media CX Index: May 2018
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The Customer Experience (CX) Industry Report, 2018
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Banking Mobile Customer Experience Index: January 2018
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Airline Customer Experience Index: September 2017
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Retail Mobile Customer Experience Index: June 2017
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2017 UX and User Research Industry Survey Report: Executive Summary
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2017 UX and User Research Industry Survey Report
