Industry Reports
The annual CX industry survey and competitive CX benchmarking studies to bring you actionable data and insights.
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G2 Grid® Report for User Research Software
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5 key differentiators that set elite companies apart
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Adopt Product Management To Connect Design And Development (a Forrester Report)
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The 2019 US Customer Experience Index (a Forrester Report)
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The rise of the Experience Economy: The 2019 CX Industry Report
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AD&D Pros: Stop Guessing And Start Experimenting (a Forrester Report)
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Healthcare chatbot diagnosis: will consumers trust them with their health?
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2018 CX study: Apple iPhone ads
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Streaming Media CX Index: May 2018
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The Customer Experience (CX) Industry Report, 2018
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Banking Mobile Customer Experience Index: January 2018
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Airline Customer Experience Index: September 2017
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Retail Mobile Customer Experience Index: June 2017
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2017 UX and User Research Industry Survey Report: Executive Summary
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2017 UX and User Research Industry Survey Report
