Industry Reports
The annual CX industry survey and competitive CX benchmarking studies to bring you actionable data and insights.
-
infographic
UserTesting named the only leader in G2's Spring 2019 Grid for User Research
-
report
G2 Grid® Report for User Research Software
-
report
The rise of the Experience Economy: The 2019 CX Industry Report
-
report
AD&D Pros: Stop Guessing And Start Experimenting (a Forrester Report)
-
report
Healthcare chatbot diagnosis: will consumers trust them with their health?
-
report
Modernize Your Customer Research (a Forrester Report)
-
report
2018 CX study: Apple iPhone ads
-
report
Streaming Media CX Index: May 2018
-
report
The Customer Experience (CX) Industry Report, 2018
-
report
Banking Mobile Customer Experience Index: January 2018
-
report
Airline Customer Experience Index: September 2017
-
report
Retail Mobile Customer Experience Index: June 2017
-
report
2017 UX and User Research Industry Survey Report: Executive Summary
-
report
2017 UX and User Research Industry Survey Report
