Industry Reports
The annual CX industry survey and competitive CX benchmarking studies to bring you actionable data and insights.
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report
G2 Crowd Grid® Report for Enterprise Feedback Management
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report
Modernize Your Customer Research (a Forrester Report)
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report
2018 CX study: Apple iPhone ads
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report
Streaming Media CX Index: May 2018
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report
The Customer Experience (CX) Industry Report, 2018
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report
Banking Mobile Customer Experience Index: January 2018
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report
Airline Customer Experience Index: September 2017
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Retail Mobile Customer Experience Index: June 2017
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2017 UX and User Research Industry Survey Report: Executive Summary
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2017 UX and User Research Industry Survey Report
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2015 UX Industry Survey: Executive Summary
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report
2015 UX Industry Survey Report: A Movement Begins
