Upcoming Webinar

How banks optimize digital account opening with customer insights

Reduce abandonment rates and create seamless digital onboarding experiences

Every second, banks lose potential customers to clunky and frustrating digital onboarding processes. With 68% in Europe** abandoning digital account openings, traditional banks face growing pressure from fintechs and neobanks.   

Join Amy Wigdahl, Principal Industry Solutions Manager at UserTesting, for an insightful session on overcoming the biggest challenges in digital account opening. Discover how leveraging customer insights can help your team identify friction points, reduce drop-offs, and deliver seamless experiences that drive conversion and build customer loyalty. 

In this webinar, you'll learn: 

  • How to identify gaps in your digital account opening process
  • Common customer frustrations driving abandonment
  • Actionable strategies to reduce friction and build trust

 **68% in Europe, Source: Signicat. Why are users continuously abandoning onboarding to financial services year upon year.

Upcoming Webinar

How banks optimize digital account opening with customer insights

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Speakers

Amy Wigdahl
Amy Wigdahl
UserTesting
Principal Industry Solutions Manager