Webinars

In this webinar you’ll get a full look at our latest human insight innovations and learn how our exciting new test types and visualizations empower businesses to create experiences that their customers want, even as their needs evolve.

In part four, episode one of the Espresso Webinar Series C-Suite and Founder Edition, our Director of EMEA Marketing, Amy Kelly, welcomes Peter Markey, Chief Marketing Officer at TSB Bank.

In this webinar UserTesting’s Chief Insights Officer, Janelle Estes and VP of Market Strategy, Michael Mace, will share actionable strategies to help you expand your methods and approaches for gathering, analyzing, and acting on customer insights, whether you’re a team of one or part of a cross-functional company-wide initiative.

Join Customer Experience Consultant, Josh Kunz, and Director, Sales, Katie Harkins as they discuss why gathering customer feedback quickly and often is critical for startups and share examples and practical tips on how to do this.

UserTesting's Senior Solutions Consultant, Landon Barnes, shares best practices for developing customer journey maps while working remotely, and discusses why in times of change it's more important than ever to understand what your customer is actually experiencing when they engage with your company.

Join Nate Wright, VP of Product Marketing at UserTesting, and guest speakers Kelly Price, Senior Analyst from Forrester and Casey Sirotnak, TEI Consultant from Forrester as they provide attendees with a framework to evaluate the financial impact of the UserTesting Human Insight Platform.

We are living in unprecedented times that have changed the way we live and work. The impact on businesses cannot be understated, and product managers have felt the brunt of it. Join Janelle Estes, Chief Insights Officer, at UserTesting, for a comprehensive episode on getting the data you need to relearn your customers and succeed.

Join UserTesting Customer Experience Consultant, Lija Hogan, and FullStory Head of Customer Success, Josie Harvey for a discussion about optimizing the customer journey and driving customer retention.

In Part 3, episode eleven of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Nick Spiller, Head of Product Design and Chloë Alper, Lead UX Researcher and Product Strategist at Xapo.

Take a break from your day to hear from T. Rowe Price's, Senior Manager, User Experience Research, Harsha Thayi, and UserTesting's Solutions Consultant, Brian Klopp. Harsha will be sharing how his role impacts his organization's customer experience, his methods' and processes for collecting and sharing customer feedback and insights, and the importance of having the customers' perspective in the work that he does.