Webinars

We wanted to uncover what practical steps companies can take to attract some customers back to stores and other locations outside the home. UserTesting’s latest pandemic tracking study, conducted in July, identified some important implications for businesses. In this webinar, VP of Market Strategy, Michael Mace, will discuss the key research findings as well as how you can use user tests to gather strategic insights like this for your company.

Doubleheader Event: Customer Empathy

Join Product Rebels Founder Vidya Dinamani and Solutions Consultant Agustin Gonzalez as the discuss how product managers' responsibilities, objectives, and way they work have changed since the pandemic started, and why executives should care about leveraging customer insights to empower product decisions now more than ever.

Join Linda Brown, UX Manager at Learning.com for this webinar as she discusses how she has scaled up research as a UX team-of-one to help broaden the reach with user-centered practices and user-centered design. She’ll share some of the tips and tricks that have worked along the way to help transform Learning.com to a research-focused organization.

Lisa Lloyd, Customer Onboarding Specialist and trained sociologist, and Agustin Gonzalez, Solutions Consultant and former journalist, break down how understanding the science of storytelling will help you effectively communicate qualitative insights to business stakeholders.

Join Lija Hogan, UserTesting's Customer Experience Consultant, and Mark Shekoyan Senior UX Researcher at UserTesting, as they discuss how #personas and #empathymaps can help you quickly understand customer needs.

In this webinar we’ll share key takeaways from a second round of research UserTesting has conducted on the consumer reactions to COVID-19 messaging from advertising. UserTesting’s VP of Market Strategy, Michael Mace, will discuss what the June research revealed, and how it compares to what we saw from the consumer research he conducted in April.

How are households adapting to remote learning and education technology? Join Karlyn Harris and Kandice Durden to hear what our team's latest research uncovered.

In episode 7 of Part Two of The Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Eleanora Costamagna and Samuel Alvito, User Experience Researchers from TalkTalk.

Not only are the needs of your current users changing, but the ways new prospects and customers are learning about and using your digital products and services are also rapidly evolving. In this webinar Lija Hogan, Customer Experience Consultant, and Lauren DeFife, Principal UX Researcher, discuss personas and empathy maps.