Webinars

In part 3, episode six of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Elena Borisova, Senior Product Designer at DeepL.

In part 3, episode five of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Andrew Dykes, Design Lead at Tesco Bank.

In this episode, join Helen Keller International's Digital Communications Manager, Andy White and UserTesting's Solution Consultant, Josh Camire. They'll be discussing how Andy's role impacts his organization's customer experience, his methods' and processes for collecting and sharing customer feedback and insights, and the importance of having the customers' perspective in the work that he does.

In part 3, episode four of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Anabella Volpi, Senior Product Designer, and Alysia-Marie Annett, Content Designer at Trussle.

Join UX experts from some of Canada’s biggest brands for a virtual roundtable discussion about how Canadian companies are using emotional data to innovate and improve customer experience.

In this episode, Senior UX Designer, Bo Kaier at NBC Universal, with be joining UserTesting's Solution Consultant, Brian Klopp to discuss how Bo's role impacts his company's customer experience, processes for collecting and sharing customer insights, and the importance of having the customers' perspective in the work that he does.

In part 3, episode two of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Niki Forecast, Senior Product Designer at what3words.

In part three, episode two of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes James Villacci, Associate Director, UX Research at HelloFresh.

In this webinar, Colin Murphy, Senior Product Manager, InVision, and Rosa Smith, Senior UX Researcher, UserTesting, will share expert insights for designing great experiences via remote research methodologies. Learn best practices for embedding customer feedback throughout key phases of the design process, and how to overcome distance to remain customer-centric.

Principal UX Researcher Lauren DeFife and Solutions Consultant Landon Barnes, MSMA discuss customer journey mapping best practices.