Webinars

Join Ann Morey, a longtime researcher and expert user of the UserTesting platform to learn how to conduct mini behavioral interviews to ask all your nagging questions like, “Why do people start using our product?” or, “What do our competitors do for their customers?” and, “Is this problem we’re trying to solve really a pain point?”

In this webinar, Archie Miller, Discovery Coach and Chip Trout, Product Design Journey Lead at CarMax share their tips for coding notes and turning insights into opportunities, solutions, and experiments.

In this webinar you will learn emerging practices at the intersection of design strategy, design research, and service design that help organizations create products and services that deliver sustainable value.

In this free webinar, Michael Mace, UserTesting’s VP of Product Marketing, describes how fast human insight is revolutionizing agile marketing. Find out how marketing teams are using human insight to perfect their customer experience in real time.

In this Webinar, John Consigli, Director of Customer Experience at Prudential, and UserTesting’s Director of Strategic Research Services Lija Hogan discuss three digital transformation strategies that Prudential is using to drive improvements to its customer experience.