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The Espresso Webinar Series: Part Two
HOSTED BY USERTESTING
Join the UserTesting EMEA team for Part Two of The Espresso Webinar series and meet CX Leaders from some of the fastest growing and innovative European businesses. You will learn how in today’s rapidly changing environment, these companies are adapting and scaling their research, consumer insights and product development at speed.
The Espresso Webinar Series: Part Two
HOSTED BY USERTESTING
The Business is Human Webinar Series
HOSTED BY USERTESTING
Join us for this weekly series as we meet thought leaders in a variety of roles and industries with one thing in a common - a passion for CX. These customer experience experts give us a glimpse into their working reality–and how they put the customer first to drive business impact.
The Business is Human Webinar Series
HOSTED BY USERTESTING
How Allstate is adopting a lean startup culture
Pradeep Nayar
Pradeep Nayar, Director of UX & Product Design at Allstate, explains how Allstate is adopting a lean startup culture and embracing an extreme agile methodology to ‘fail fast’ and learn from their users to make relevant digital products and services.
How Allstate is adopting a lean startup culture
Pradeep Nayar
Inside Agile: How research should inform product design
Steve Fadden
Steve Fadden, Director for UX Research on the Analytics team at Salesforce, shares insights for conducting research to inform the development of concepts, designs, and solutions in an agile environment.
The design secrets behind Slack’s amazing success
Tina Chen
Slack has exploded in growth in just two years, expanding its users from 14,000 to over 3 million. What’s their secret? Tina Chen, Design Lead at Slack, discusses how Slack designs new products and iterates so quickly.
UX in Action: IBM Watson
Carol Smith
What UX and design challenges does IBM Watson face today? How do they conduct UX research? Carol Smith, Senior Design Manager at IBM Watson, gives us a behind-the-scenes look at all things related to UX and design. She talks about building a UX-focused design team and how her team operates on an Agile schedule.
UX in Action: IBM Watson
Carol Smith
UX research at Napster: A Product Manager’s perspective
Suzanne Scharlock
Napster revolutionized the music industry 17 years ago and now offers a streaming service that includes over 34 million songs. How does user research factor into Napster’s uncommon success? Suzanne Scharlock, Product Manager at Napster, gives us a behind-the-scenes look at how a PM handles UX and design issues.
UX research at Napster: A Product Manager’s perspective
Suzanne Scharlock
Everything I’ve learned about Lean UX: AMA with Jeff Gothelf
Jeff Gothelf
Jeff Gothelf changed the way we look at designing products and services six years ago with his book, Lean UX. But how have the ideas evolved since 2010? Jeff Gothelf talks about what he’s learned as a practitioner, an author, and teacher of Lean UX.
The growth playbook from $0 to $1 billion
Mike Volpe
Mike Volpe, former CMO and founding team member at HubSpot, shares what he learned growing the company from zero to over 15,000 customers and a $1 billion valuation.
UX in Action: HubSpot
Tim Merrill
Tim Merrill, Director of Product Design at HubSpot, gives us a behind-the-scenes look at all things related to UX and design! He showcases a recent challenge his team faced and walks us through their solution.
UX in Action: HubSpot
Tim Merrill
UX in Action: Lyft
Frank Yoo
Frank Yoo, Head of UX & Product Design, gives us a behind-the-scenes look at the design process at Lyft! He talks about how his team is structured and walks us through a recent UX challenge that resulted in an overhaul of the app’s UI.
UX in Action: Lyft
Frank Yoo
