Webinars

Lauren DeFife and Landon Barnes discuss remote customer journey mapping and how to increase actionability through service blueprinting.

In Part 3, episode 8 of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Ruth D’Arcy-Daniel, a UX Researcher in the Oil and Gas Industry.

Shanice Stewart and Kandice Durden sharing tips on how to gather actionable insights to understand and improve employee experience, including examples of how we do this at UserTesting.

In this episode, join Tucow's Product Designer, Keven Lupien, and UserTesting's Senior Solutions Consultant, Amanda Woods. They'll be discussing how Keven's role impacts his organization's customer experience, his methods' and processes for collecting and sharing customer feedback and insights, and the importance of having the customers' perspective in the work that he does.

In part 3, episode seven of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes James Dodkins, the UK’s #1 CX Influencer.

In this episode, join AAA Club Alliance's User Experience Manager, James Lane, and UserTesting's Solutions Consultant, Anthony Rogalski. They'll be discussing how James's role impacts his organization's customer experience, his methods' and processes for collecting and sharing customer feedback and insights, and the importance of having the customers' perspective in the work that he does.

UserTesting Customer Experience Consultants Lija Hogan and Josh Kunz discuss democratizing research.

In part 3, episode six of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Elena Borisova, Senior Product Designer at DeepL.

In part 3, episode five of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Andrew Dykes, Design Lead at Tesco Bank.

In this episode, join Helen Keller International's Digital Communications Manager, Andy White and UserTesting's Solution Consultant, Josh Camire. They'll be discussing how Andy's role impacts his organization's customer experience, his methods' and processes for collecting and sharing customer feedback and insights, and the importance of having the customers' perspective in the work that he does.