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LIJA HOGAN AND LAUREN DEFIFE
Not only are the needs of your current users changing, but the ways new prospects and customers are learning about and using your digital products and services are also rapidly evolving. In this webinar Lija Hogan, Customer Experience Consultant, and Lauren DeFife, Principal UX Researcher, discuss personas and empathy maps.
LIJA HOGAN AND LAUREN DEFIFE
Julie Vittengl
Julie Vittengl, Senior Taxonomist and User Experience Researcher at Dell, shares how her team helped ensure that the Alienware website redesign was successful.
Julie Vittengl
Michael Mace and Janelle Estes
Learn how the new Transcripts feature from UserTesting enables you to extract insights from videos faster and more easily than ever before.
Michael Mace and Janelle Estes
Jeff Gurr
Jeff Gurr, Head of User Research at NerdWallet, shares the pros and cons of NerdWallet’s embedded research structure and their learnings from working with product designers and PMs.
Lisa Seaman
Lisa Seaman, User Experience Manager at Autodesk, shares how she tests and optimizes Autodesk’s websites with UserTesting.
Casey Winters
Casey Winters, former Product Lead for the Growth Team at Pinterest, discusses how a large growth team operates and how they tackle user experience issues from a brand new perspective.
Pradeep Nayar
Pradeep Nayar, Director of UX & Product Design at Allstate, explains how Allstate is adopting a lean startup culture and embracing an extreme agile methodology to ‘fail fast’ and learn from their users to make relevant digital products and services.
Pradeep Nayar
Steve Fadden
Steve Fadden, Director for UX Research on the Analytics team at Salesforce, shares insights for conducting research to inform the development of concepts, designs, and solutions in an agile environment.
Tina Chen
Slack has exploded in growth in just two years, expanding its users from 14,000 to over 3 million. What’s their secret? Tina Chen, Design Lead at Slack, discusses how Slack designs new products and iterates so quickly.
Carol Smith
What UX and design challenges does IBM Watson face today? How do they conduct UX research? Carol Smith, Senior Design Manager at IBM Watson, gives us a behind-the-scenes look at all things related to UX and design. She talks about building a UX-focused design team and how her team operates on an Agile schedule.
Carol Smith
Suzanne Scharlock
Napster revolutionized the music industry 17 years ago and now offers a streaming service that includes over 34 million songs. How does user research factor into Napster’s uncommon success? Suzanne Scharlock, Product Manager at Napster, gives us a behind-the-scenes look at how a PM handles UX and design issues.
Suzanne Scharlock
