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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

Stephanie Connor, Karmin Mauritz And Emmerline Wu
Stephanie Connor, Karmin Mauritz And Emmerline Wu

Join us as we sit down with the UX team at Starbucks, Karmin Mauritz, Sr. UX Researcher, Stephanie Connor, UX Research Manager, and Emmerline Wu, UX Researcher to learn how their team has scaled human insights to evolve its UX research practice.

30 mins
June 19, 2019
Stephanie Connor, Karmin Mauritz And Emmerline Wu
Devin Harold
Devin Harold

Join Devin Harold, UX Research Manager at Verizon, to learn how his team gets up close and personal with customers through Live Conversation interviews to better understand their needs and how they really interact with Verizon products and services.

35 mins
June 12, 2019
Janelle Estes
Janelle Estes

UserTesting’s Chief Insights Officer, Janelle Estes, conducted a study with customers from five of the fastest growing fintechs—Brex, Ally, SoFi, Kabbage and Robinhood—to find answers. She’ll share her findings, including what consumers like and dislike about doing business with these firms.

30 mins
May 16, 2019
Tanya Koshy And Michael Mace
Tanya Koshy And Michael Mace

In this webinar, we’ll announce a new product that empowers anyone in a product team to incorporate fast customer feedback into every product decision. You don’t have to be a trained researcher, and there’s no need to watch hours of video. This webinar will include practical examples and live demonstrations by UserTesting’s VP of Product Management Tanya Koshy and VP of Market Strategy Michael Mace.

60 mins
Apr. 04, 2019
Jacob Smith
Jacob Smith

Jacob Smith, Sr. UX Researcher, will be presenting the findings from the competitive benchmarking study. As consumers become more and more comfortable digitally sharing their personal information, accessing medical advice or information via an app may soon become the new normal.

60 mins
Feb. 20, 2019
Ann Morey
Ann Morey

Join Ann Morey, a longtime researcher and expert user of the UserTesting platform to learn how to conduct mini behavioral interviews to ask all your nagging questions like, “Why do people start using our product?” or, “What do our competitors do for their customers?” and, “Is this problem we’re trying to solve really a pain point?”

60 mins
Oct. 17, 2018
Archie Miller And Chip Trout
Archie Miller and Chip Trout

In this webinar, Archie Miller, Discovery Coach and Chip Trout, Product Design Journey Lead at CarMax share their tips for coding notes and turning insights into opportunities, solutions, and experiments.

60 mins
Aug. 22, 2018
Archie Miller and Chip Trout
60 mins
Aug. 22, 2018
Archie Miller And Chip Trout
Patrick Quattlebaum And Lija Hogan
Patrick Quattlebaum and Lija Hogan

In this webinar you will learn emerging practices at the intersection of design strategy, design research, and service design that help organizations create products and services that deliver sustainable value.

60 mins
Aug. 09, 2018
Patrick Quattlebaum and Lija Hogan
60 mins
Aug. 09, 2018
Patrick Quattlebaum And Lija Hogan
Michael Mace
Michael Mace

In this free webinar, Michael Mace, UserTesting’s VP of Product Marketing, describes how fast human insight is revolutionizing agile marketing. Find out how marketing teams are using human insight to perfect their customer experience in real time.

60 mins
May 23, 2018
Lija Hogan And John Consigli
Lija Hogan and John Consigli

In this Webinar, John Consigli, Director of Customer Experience at Prudential, and UserTesting’s Director of Strategic Research Services Lija Hogan discuss three digital transformation strategies that Prudential is using to drive improvements to its customer experience.

60 mins
Apr. 25, 2018
60 mins
Apr. 25, 2018
Lija Hogan And John Consigli