Webinars

Join UserTesting's Chief Insights Officer, Janelle Estes, and VP, Market Strategy, Michael Mace as they present findings from the 2020 CX Industry Survey. In its seventh annual CX Industry Survey, UserTesting asked over 7,600 professionals how their organizations are meeting the challenges and opportunities in today’s customer-centered industry.

In our second episode of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, met with Your.MD’s Chief Product Officer, Justin Berkovi.

In this webinar we’ll share key takeaways from research UserTesting has been conducting on the consumer impact of the current COVID-19 crisis, and how it’s changing customer behavior.

In our first episode of the Espresso Series, our Director of EMEA Marketing, Amy Kelly, meets with two of the UK’s top research professionals for a virtual coffee to discuss all things CX. The best hacks, remote research tips and thoughts on the world of UX post covid19 - don’t miss out on this special episode of the Espresso Series where we hear exclusive advice and insights from two leading research thought leaders.

UserTesting’s Chief Insights Officer, Janelle Estes, and UK based Senior Solutions Consultant, Louis Granger, conducted a study with customers from five of the fastest growing UK fintechs— FNZ, Habito, Monzo, OakNorth, and TransferWise—to find out exactly why UK consumers are flocking to Fintechs.

Join UserTesting's Chief Insights Officer Janelle Estes, AnswerLab's CEO & Co-Founder Amy Buckner Chowdhry and Rosa Smith, UX Researcher at UserTesting, as they share advice for building empathy for your customers, remotely, in just 3 easy steps. This is a practical discussion with recommendations that you can take and implement immediately, to help you develop a more effective and impactful remote feedback practice.

In this final of three webinar series, Agilitee’s Digital Strategy Lead, and UserTesting expert, Cat Ganim will share tools and tactics her team uses to measure products after they’re launched.

In this second of three webinar series, Agilitee’s Digital Strategy Lead, and UserTesting expert, Cat Ganim will share tools and tactics her team uses to reduce the risk of bringing the poorly performing solutions to market through usability testing.

In this first of three webinar series, Agilitee’s Digital Strategy Lead, and UserTesting expert, Cat Ganim will share strategies her team uses to perform customer interviews, unlocking real human insights that become the north star for a product’s strategy.

Join our webinar and learn from our expert panel how to turn customer feedback from a firehose of ideas into your team’s most compelling asset. We’ll share specific strategies for leveraging feedback on your roadmap to build a product that not only solves real customer problems, but exceeds expectations.