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UserTesting. Human Understanding.
Human Experiences.

We believe the path to human understanding starts with shared insight—
seeing and hearing how another person engages with the world around
them and taking in their perspective.

UserTesting. Human Understanding

We’re for seeing scrunched up eyebrows reacting to an overly complicated UI. For watching faces light up when people read strong messaging. For hearing exhales of frustration, head scratches of confusion, and sighs of relief. We’re for capturing the kind of human responses that don’t show up in a spreadsheet.

This is what inspires us, and it’s how we enable companies to connect with their audiences, authentically, through an experience that’s uniquely, and intentionally, human.

UserTesting by the numbers

> 50%Of the top brands in the world powered by UserTesting

700Employees
globally

2,000+Customers
and counting

4Offices across
the globe

1.4MTests taken
in 2020

20MVideo minutes
captured in 2020

Founding story

Building the engine for human understanding

UserTesting founders Dave Garr and Darrell Benatar recognized the need for fast human insight back in 1999 when the pair first began working together and needed a more scalable solution to test web experiences. Fast forward, a decade later UserTesting has grown into the world's leading human insight platform. We serve world-class companies of every shape and size on a global scale—all because of Dave and Darrell’s commitment to helping companies experience what their customers experience.

Andy MacMillan, CEO, UserTesting

"We continue to expand our business offering and the capabilities of our platform in ways that help companies get the customer feedback they need across all experiences so that they can act quickly and make decisions with confidence."

—Andy MacMillan, CEO, UserTesting
LOCATIONS

Our team is growing

Come join us on this journey as we continue to grow
and scale, globally.

explore open positions
San Francisco Bay Area
San Francisco Bay Area
Atlanta, GA
Atlanta, GA
Edinburgh, Scotland
Edinburgh, Scotland
Singapore
Singapore
Remote in select cities across the globe
Remote in select cities across the globe
Our team is growing

Awards and recognitions

fortune best logo
built in logo
built in logo 2021
best work places logo
g2 software sellers 2021
g2 software sellers 2021
trustradius best customer support 2021
trustradius top rated 2021

UserTesting is trusted by the world’s most innovative brands