Acceptable Use Policy
This UserTesting Acceptable Use Policy (this “AUP”) describes the type of information, materials and content (collectively, “content”) that each customer (“Customer”) is prohibited from uploaded or requesting to be uploaded to the user experience and usability test platform (“Platform”) provided by User Testing, Inc. (“UserTesting”). If Customer is using the Platform on behalf of an organization, Customer agrees to this AUP for that organization and representing to UserTesting that Customer has the authority to bind the organization to this AUP (in which event, “Customer” will refer to the organization). UserTesting reserves the right to suspend Customer’s access to the Platform as a result of any violation of this AUP by Customer or any of its personnel.
Customer agrees not to upload or otherwise transmit, or request any tester to upload or otherwise transmit, to the Platform any of the following content:
content that infringes the intellectual property rights or other rights of third parties, including without limitation trademark rights, copyrights or rights of publicity or privacy;
personal financial information, cardholder information, medical information, consumer credit information, personal information of children under 13 years old, student information or any other non-public personally identifiable information that could be legally considered private or sensitive, including without limitation social security numbers, driver’s license numbers, birth dates, personal bank account numbers, passport or visa numbers, passwords, and credit card numbers;
content that is libelous or defamatory or otherwise malicious or harmful to any person or entity, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation or age;
content that promotes or enables any illegal activity; or
content that contains viruses, trojan horses, worms or any other malicious, harmful, or deleterious programs or code
If Customer uploads any of the foregoing content to the Platform, upon discovery, Customer agrees to remove such content immediately or, at its reasonable discretion, UserTesting may purge such content from the Platform. In addition, Customer agrees to indemnify, defend and hold UserTesting harmless against any claims, causes of action, damages, judgments, settlements, and/or costs asserted by a third party or tester as a result of any violation of this AUP.
UserTesting reserves the right to update this AUP from time to time in order to comply with applicable laws by posting updates to the Platform.Last updated: November 09, 2017