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4 ways video improves the customer experience
Over the last few years, video has proven to be a successful tool to...
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Connect with your own audiences through UserTesting’s Custom Network
Custom Network enables companies to onboard and connect with panels of their own users...
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Suggested Sentiment: increasing speed to insight with the power of machine learning
At UserTesting, increasing speed to insight is a priority. Most tests (upwards of 80%)...
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Jira integration: on-demand human insights where product decisions are made
Customer feedback is often the cornerstone of building great products and experiences. After all...
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4 test templates for building empathy on issues of racial equality
Across the globe, organizations large and small are moving quickly to stand together with...
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COVID-19 and changes in behavior: why you must relearn your customers
Although the world is always in a state of change, you'd be forgiven if...
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3 big ideas on modern-day innovation
Over the course of five days, some of the world’s biggest brands took to...
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How customer feedback transforms abandoned shopping carts to purchases
There’s one major difference between in-store shopping and ecommerce that really transforms the experience—human...
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Customer empathy: the new metric for success
If you take a moment to think about all the companies and brands you...
