UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Blog

UserTesting success story: How Autotrader improves the car buying experience

With 14 million qualified buyers visiting their site each month, Autotrader is constantly looking...
illustration of people and laptops and items around them

Blog

Top 8 tips and tricks for conducting remote omnichannel studies

A single continuous experience that spans multiple channels, whether physical or digital, is considered...
illustration of woman at laptop thinking about money

Blog

The things people tell you when you’re not there

Recently, our friends at NerdWallet published a fantastic post on Medium discussing some impactful...

Blog

Merging realities: Understanding and improving AR customer experiences with human insights

With the increased adoption of augmented reality (AR) in consumer mobile apps comes a...

Blog

A new look for UserTesting: A brand and design system that connect

You may have noticed some changes to UserTesting recently. We’re excited to have made...

Blog

Human Tech with Dr. Susan Weinschenk: How human insights drive customer-first design

Recently, UserTesting’s very own Stephen Fleming-Prot, Principal UX Researcher, was a guest on Human...

Blog

UserTesting + Slack Integration

We’re pleased to announce that UserTesting is now integrated with Slack , the productivity...

Blog

Inside the User Science team at UserTesting: Why Data Science and Research teams are better together

Recently, I gave a talk at ProductTank San Francisco to share some insight on...

Blog

3 popular longitudinal studies

In recent years, UserTesting customers made higher investments in discovery research and complex user...