UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Image of a laptop with a mobile phone showing an icon representing security

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5 ways to build customer trust on your site or app

Each time a potential customer interacts with your site or app, you have an...

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Why B2B companies need to compete on great CX to win over customers

In the past, a small number of behemoths dominated the B2B market, but today...
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Ethics of emotional intelligence in UX research

There’s no doubt that emotional intelligence plays an important role in UX. But along...

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Exploring our Moderated Testing solution with Christian Rohrer

In the following video, you’ll see the mobile testing capabilities we offer in our...

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Five challenges of remote user research and how to deal with them

Remote user research and testing has never been more at the forefront of UX...

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Six things News UK learned about running user research in Agile

Join Claire Dracott, Deputy Head of User Experience at News UK, and Lee Duddell...
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How insurance companies can improve UX

Insurance companies are spending a lot to attract customers to their websites. Indeed, insurance...

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How to implement a Research Ops program [Infographic]

Originally developed by Kate Towsey of Atlassian, a ResearchOps program manages the people and...

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Introducing our holistic score for measuring user experience: QXscore

Nearly three-quarters of digital experience professionals agree that it’s critical or very important to...