UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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All articles

Blog

5 best practices for innovative UX research

Recently, I presented a talk, UX Research = UX Innovation , at the Forge...
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Blog

Creating effective UX research deliverables

Today's article is a guest post from Laura Klein, author of Build Better Products...
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Blog

6 techniques for improving the UX design of your mobile app

Most of us spend 3 hours and 8 minutes per day staring at our...
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Photo of a design team gathered around a computer working on a website redesign

Blog

Why a site redesign should be the last resort

Today's guest post comes from Jon MacDonald, Founder & President of The Good, conversion...
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Woman sitting at desk looking at mobile phone

Blog

5 UX issues retailers still struggle with

As companies invest more resources in creating better experiences, customers have grown to expect...
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Blog

The power of user science

Product managers help teams create winning products by combining insights across multiple test types...
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Blog

How customer feedback can supercharge your product page

Today's guest post comes from Chris Campbell, CEO of ReviewTrackers. Enjoy! A number of...
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Blog

Adapting to Apple's App Store changes with user testing

Last month, Apple made some significant changes to its App Store, and app developers...
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people sitting round a table doing a workshop

Blog

The power of workshops in the UX process

Today's guest post comes from Michal Mazur, UX Lead at Pomegranate Media. Enjoy! User...
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