UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Canva uses UserTesting to optimize onboarding experience

The challenge The idea for Canva came from watching non-designers trying to use traditional...
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3 Reasons Why You Should Conduct Continuous User Research

By now the importance of conducting user research is well established. Yet, according to...

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11 ways to generate evidence-based growth experiment ideas

Today’s post is an excerpt from our eBook, the product manager’s guide to customer-centered...
Illustration of a person holding a large key

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Why (and how) marketers should build empathy for their customers

Let’s be honest: empathy isn’t something most marketers spend a lot of time on...
Photo of the book "mobilized: an insider's guide to the business and future of connected technology"

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Mastering mobile design: focus vs. expand

Today’s post is an excerpt from SC Moatti’s new book, Mobilized: An Insider's Guide...

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Defining UX research objectives

Today’s post on UX research objectives is an excerpt from our eBook, The complete...

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Consider these variables before you choose a UX research method

Do any of these statements sound familiar? “We have a new product idea; let’s...

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Scaling your UX team

Once you’ve established your core team and you’ve had some time to get into...

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Invisible UI: a hidden opportunity for great UX

Several years ago I treated myself to dinner at a fancy restaurant in Paris...