UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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All articles

Blog

Defining UX research objectives

Today’s post on UX research objectives is an excerpt from our eBook, The complete...
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Blog

Consider these variables before you choose a UX research method

Do any of these statements sound familiar? “We have a new product idea; let’s...
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Blog

Scaling your UX team

Once you’ve established your core team and you’ve had some time to get into...
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Blog

Invisible UI: a hidden opportunity for great UX

Several years ago I treated myself to dinner at a fancy restaurant in Paris...
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Illustration of 4 waves of color lime, teal, orange, and magenta against a white background

Blog

The future of UX: Q&A with industry leaders

In our recent webinar, Lou Rosenfeld and Chris Hicken discussed recent changes and upcoming...
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Blog

Achieving goals vs. solving problems (and why UX teams need both)

They say there are two types of people in this world. While that statement...
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Millennial woman resting head on suitcase while looking at mobile phone

Blog

The Millennial marketing myth

It’s hard to go a day without hearing the term ‘Millennial.’ By now, it...
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Blog

Laying the foundation for a great UX team

Today's post is an excerpt from our eBook, 4 Stages of building and scaling...
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Blog

How to set OKRs for your growth team: a brief introduction

“Growth is a system, not a bag of tricks” —Andrew Chen , Head of...
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