UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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UX best practices for GDPR compliance

When the European Union’s General Data Protection Regulation, or GDPR, went into effect on...

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Stay connected to your customers with templates for IoT

Years ago, connected devices were more of a novelty than a necessity. Today, it’s...

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IDEO's human centered design process

​IDEO is one of the most innovative and award-winning design firms in the world...

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Is usability testing functional or non-functional?

Usability testing is a method of non-functional testing that examines how well the product...
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How to choose the right participants for your UX research

One of the most important factors that contribute to a successful user research study...

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How to design with privacy in mind

While privacy UX ensures your consent permission experience is positive for your user, there...
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Understanding user testing metrics

When designing an application, users should find it meaningful and usable. It's imperative to...

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10 tips to address cart abandonment

The effectiveness of your ecommerce website can be determined by the user experience it...

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When should you do usability testing?

Once you understand usability testing and its role in improving UX , you’ll likely...