UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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How to effectively test during every stage of development

It is widely known that a majority—up to 80%—of new products fail. The reasons...

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How inclusive content empowers your customers

If you’ve ever struggled to explain your love of the Oxford comma to a...

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Why every team should care about human insights

It’s no secret that the Age of the Customer is in full swing and...

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Why designing for delight doesn't always work

“Delight” is a word we hear often when talking about customer experience and with...

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5 marketing terms your marketing teams want you to know

No matter your role, if you’re focused on creating great customer experiences, chances are...

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The product landscape is changing, are you ready?

Earlier this month I was able to attend Pendo’s ProductCraft conference, a place where...

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23 top resources for mobile app design

According to CIODive, 70% of web traffic happens on a mobile device. It doesn't...

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3 tips for resolving internal design disputes

Imagine this. Your team is working on a new project, and several stakeholders can’t...

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28 expert opinions on user-centered product management

You want to keep a focus on user-centricity as part of the product management...