UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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What is UX prototyping and why should you test early?

The best user experiences don’t happen by luck. UX designers and researchers follow an...

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6 ways to compete in the age of the customer

The age of the customer has arrived, which according to Forrester Analyst Kelly Price...

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UserTesting success story: How Cupid's Charity improves the online fundraising experience

UserTesting recently awarded the nonprofit organization Cupid’s Charity a grant of pro bono studies...

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UserTesting success story: How Autotrader improves the car buying experience

With 14 million qualified buyers visiting their site each month, Autotrader is constantly looking...
illustration of people and laptops and items around them

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Top 8 tips and tricks for conducting remote omnichannel studies

A single continuous experience that spans multiple channels, whether physical or digital, is considered...
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The things people tell you when you’re not there

Recently, our friends at NerdWallet published a fantastic post on Medium discussing some impactful...

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Merging realities: Understanding and improving AR customer experiences with human insights

With the increased adoption of augmented reality (AR) in consumer mobile apps comes a...

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A new look for UserTesting: A brand and design system that connect

You may have noticed some changes to UserTesting recently. We’re excited to have made...

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Human Tech with Dr. Susan Weinschenk: How human insights drive customer-first design

Recently, UserTesting’s very own Stephen Fleming-Prot, Principal UX Researcher, was a guest on Human...