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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
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  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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UserTesting + Slack Integration

We’re pleased to announce that UserTesting is now integrated with Slack , the productivity...
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Inside the User Science team at UserTesting: Why Data Science and Research teams are better together

Recently, I gave a talk at ProductTank San Francisco to share some insight on...
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3 popular longitudinal studies

In recent years, UserTesting customers made higher investments in discovery research and complex user...
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UserTesting success story: Walmart Canada

Walmart has always operated on the philosophy of being focused on the needs of...
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5 top studies run by successful marketing teams

Traditional market research projects can take at least four weeks to complete. However, successful...
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UserTesting success story: Code for America

Roughly 5 million adults in the U.S. are under community supervision at any given...
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A primer to design systems: Making yours in 5 steps

The silos of product development are coming down. Design is no longer an isolated...
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New feature: Video upload

Video Upload enables you to store and consolidate videos from other sources of customer...
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5 tips for getting great customer insights with UserTesting’ s Invite Network

Modern product teams continue to use customer-centric design at the core of their development...
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