UserTesting Blog

Featured articles

  • The UserTesting team at Content Marketing World

    Blog

    Stop guessing, start knowing: Lessons from Content Marketing

    Walking into Content Marketing World this year, I expected wall-to-wall conversations about AI. Instead...
  • Screenshot of a woman holding a Labubu

    Blog

    The Labubu hype is real, but it’s not who you think

    Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M...
  • young-woman-putting-dirty-ceramic-dish-in-dishwasher-altered-with-generated-AI-text-box-added

    Blog

    AI-assisted shopping: The new customer journey is emerging

    Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be...
  • Blog

    78 marketing questions to ask (and how to test them)

    Spectacular marketers are the ones who are always asking the right marketing questions. They’re...

All articles

5 truths about campaign readiness Hero Image

Blog

5 truths about campaign readiness

If your team’s go-to-market strategy hinges on performance data after launch, you're in common...
UX designs that convert- 4 ways observing Live Conversations accelerates growth Hero Image

Blog

UX designs that convert: 4 ways observing Live Conversations accelerates growth

Your UX strategy should do more than just looking good. In the process of...
Conversion-Rates-Retail-Consumer-Blog-Hero-Image-250702

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5 shopper behaviors your funnel isn’t built for (yet)

Modern consumers don’t follow predictable, linear paths. They jump between devices, pause mid-purchase, and...
two-asian-ui-ux-designers-are-working-on-a-new-app

Blog

The most dangerous AI feature is the one you launched blind

The AI customer journey is here to stay, becoming a key element of the...
business-man-gathering-finance-data-to-make-profit

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Pre-launch vs A/B testing: why waiting wastes time

What if your team could identify and dismantle the unseen barriers to audience engagement...

Blog

Stop wasting ad spend: how to catch underperforming creative before it’s live

Creative remains king. Among the many variables that make up a successful advertising campaign—including...
Picture of a group of people waiting to be interviewed

Blog

Performance metrics don’t tell the whole story—but your audience can

Performance metrics have always been revered as the North Star of a campaign’s effectiveness...
a-man-chats-with-an-artificial-intelligence-chat-bot

Blog

How AI user research fuels purpose-built products

According to a recent UserTesting study , more than 75% of AI chatbot users...
hands-searching-for-plants-buy-online-shop

Blog

4 questions to ask when your drop-off rates get worrying

So, you’ve done the A/B testing. You’ve adjusted button colors, tweaked page layouts, and...