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Insights that drive innovation

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2021 CX Industry Report | Customer empathy

How to achieve product-market fit
before you design anything

How to delight your raving fans through customer listening

UserTesting’s Squash Hunger initiative provides over 200,000 meals

CX vs. UX: what’s the difference?

Design

How Canva uses a blend of UX and functional bug data to improve global customer experience

Design

Executive alignment drives customer-centricity: insights from a C-level strategist

#RealHumanInsight

Retail vs online: the current feelings and expectations of European shoppers

Product

New innovations that improve speed and quality of insights: April 2021 Product Release

Product

New in-product template gallery makes launching tests easier than ever

Product

Insights that drive innovation

How to delight your raving fans through customer listening

UserTesting’s Squash Hunger initiative provides over 200,000 meals

CX vs. UX: what’s the difference?

How Canva uses a blend of UX and functional bug data to improve global customer experience

Executive alignment drives customer-centricity: insights from a C-level strategist

Retail vs online: the current feelings and expectations of European shoppers

New innovations that improve speed and quality of insights: April 2021 Product Release

New in-product template gallery makes launching tests easier than ever

Introducing smart tags for analyzing video and written feedback