UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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UserTesting templates for social commerce testing

Retail, and how people prefer to shop, is constantly changing. Whether it’s through new...
a person pointing at some plans

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How to create a UX research plan

The concept of research planning can be met with mixed emotions. Some may say...

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How to build a customer experience strategy

Organizations are getting intentional about ensuring that decisions are customer-centered. Some are even installing...

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Empowering more teams with customer perspectives: January 2022 product release

“New year, new me” may seem like a proverbial cliche as the calendar turns...

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Instantly access your own audiences with the seamless recorder for Invite Network

Getting feedback from your target audience (whoever they might be) should be easy. Some...

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The benefits of using consumer insights: a simple strategy for CX success

As the digital world continues to evolve, so does the consumer. As new social...

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How leaders can prevent burnout within their research teams

As we approach nearly two years of working remotely, a lot has changed. By...

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How UserZoom helped you do better UX research in 2021

While 2021 was another year of uncertainty for the world, two things were certain...

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Why organizations shouldn't rush their sustainability efforts

The issue of sustainability is increasingly gaining the attention of governments, businesses, and consumers...