UserTesting Blog

Featured articles

  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Three people talking to each other in a pink office

Blog

How to get started with user feedback

​ User feedback allows you to understand user expectations and impressions throughout the design...

Blog

Six UX research trends from 2021 and how they’ll impact 2022

Based on our interactions with hundreds of UX teams in 2021, below are the...

Blog

Top 10 ways to test internal search

Designing experiences that meet people’s expectations is typically a high priority. And when it...

Blog

How University of Washington Master’s students used human insight to improve the customer support experience

A capstone project is an important project that represents the culmination of years of...
Image of a woman working from home on her laptop

Blog

3 tips for building a careers site that attracts candidates

With the Great Resignation in full swing, companies are clamoring to find and secure...

Blog

Six keys to making truly exceptional digital experiences with insights

20 years ago I had a vision that every company will become a ‘digital...

Blog

3 mobile UX design principles from apps we love

Getting people to download your app is a challenge. And even if you do...
5 young professionals sitting at a table in an open office

Blog

5 things stealth mode startups can test or validate and remain secret

Today, the landscape for starting a new business is extremely competitive. So competitive that...
Photo of 3 people sitting at a table in a coffee shop with their laptops open

Blog

How to update your job postings to attract top talent

With a big influx of jobs open in the market, in part due to...