UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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3 reasons why marketers should gather customer feedback

As marketers, we traditionally rely on data to guide our decisions. We run A/B...
someone holding a phone playing a game

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Everything you need to know about user testing your game

So you’re getting ready to launch your new game. Do you know how it’s...
Photo of 2 people looking at a tablet at a conference table

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How the Iowa caucus debacle could have been avoided with usability testing

As the country waited for the results of the Democratic caucus in Iowa on...

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Why CX is the key to survival in 2020 and beyond

This post highlights the insightful Q&A from our recent webinar with UserTesting’s Chief Insights...

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The impact of scaling empathy and how we do it at UserTesting

At UserTesting, we understand the impact that hearing directly from your target audience can...

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Weekly roundup: 5 resources to make prototyping your best friend

The key to any successful business begins with understanding your customers. However, ensuring that...

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Why every startup should invest in a UX researcher

With a limited budget and a laundry list of things to get done when...
Woman texting on mobile phone

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Test all your mobile experiences with UserTesting

We’re pleased to announce the release of full screen recording for testing mobile experiences...

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New in UserZoom: Our Fall 19.4 release features

After our Summer 19.3 release, where we launched our all new Results experience, we’ve...