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- oosvaldo garciaApril 29, 2025
la mejor pagina web para trabar desde casa
simplemente increíble, una pagina web que me ha dejado sorprendido, si eres una persona que le gusta obtener recursos económicos desde una web esta es la mejor opción, realmente hay muchas cosas buenas en esto, no hay palabras para describir como esta pagina te puede cambiar la vida , lo recomiendo usertesting.com
KopanoT TladiApril 27, 2025the app itself is good only problem im…
the app itself is good only problem im experience is the lack of tests. i started 5 weeks ago , but it does tell you that tests are not always available
Aniesha BulbuliaApril 24, 2025The website was easy to navigate
The website was easy to navigate. Look forward to reviewing products
- GGruzaldaApril 24, 2025
I required some basic assistance on how…
I required some basic assistance on how to change my username. Although its a bit of a let down not being able to do it myself, it was however very easy to request the change. The chat bot was quick to assist, there is no delay and it is very straight forward.
Clydin Janse van RensburgApril 23, 2025Enjoyable
The fact that the site doesn't have unnecessary links and redirecting a user, makes the experience respectable.
vinay singoreApril 22, 2025it is a powerful tool for buisness…
it is a powerful tool for buisness looking to improve their products and services. It offers valuable insights from real users, helping you make informed decisions about design and functionality. basically it is very helpful.
- oosvaldo garciaApril 29, 2025
la mejor pagina web para trabar desde casa
simplemente increíble, una pagina web que me ha dejado sorprendido, si eres una persona que le gusta obtener recursos económicos desde una web esta es la mejor opción, realmente hay muchas cosas buenas en esto, no hay palabras para describir como esta pagina te puede cambiar la vida , lo recomiendo usertesting.com
KopanoT TladiApril 27, 2025the app itself is good only problem im…
the app itself is good only problem im experience is the lack of tests. i started 5 weeks ago , but it does tell you that tests are not always available
Aniesha BulbuliaApril 24, 2025The website was easy to navigate
The website was easy to navigate. Look forward to reviewing products- GGruzaldaApril 24, 2025
I required some basic assistance on how…
I required some basic assistance on how to change my username. Although its a bit of a let down not being able to do it myself, it was however very easy to request the change. The chat bot was quick to assist, there is no delay and it is very straight forward.
Clydin Janse van RensburgApril 23, 2025Enjoyable
The fact that the site doesn't have unnecessary links and redirecting a user, makes the experience respectable.
vinay singoreApril 22, 2025it is a powerful tool for buisness…
it is a powerful tool for buisness looking to improve their products and services. It offers valuable insights from real users, helping you make informed decisions about design and functionality. basically it is very helpful.
4.2/5
Based on 1046 reviews from

5 star
536
4 star
209
3 star
32
2 star
5
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2
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FEATURED REVIEW
Khanh Tran
UX ResearcherTravel & hospitality
GlobalViet Nam
January 28, 2025
This platform is very easy to use. It also has many different types of tests and questions.
What do you like best about the product?
Very easy to use and has lots of types of test and questions.
What do you dislike about the product?
I wish they can enable me to conduct the focus group.
What problems is the product solving and how is that benefiting you?
I can set up the moderated and unmoderated tests with users on this platform. For the unmoderated test, the format is very smart and can lots of my time.
4.5/5
Based on 2655 reviews from

5 star
1909
4 star
344
3 star
99
2 star
67
1 star
236
2655 of 2655 Total Reviews
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b
bi hung
June 27, 2023
no screener for 1 week straight
no screener for 1 week straight , I gave up with the site
b
bi hung
June 25, 2023
i used to love Usertesting ,there are…
i used to love Usertesting ,there are no test for 3 weeks strainght.

Olivia Crystal
June 23, 2023
Usertesting.com's failure is catastrophic!
These guys used to be awesome. Last year February when i signed up to it they were doing really great! That even at 3 star there were screeners everywhere which is how i bounced back to 5 star and later 4.5 star. Right now even at 4.5 star there's no screener. I have a friend who i introduced to it, a newbie, he's discouraged. He said it was like 3 screeners each day and the screeners even on my 4.5 star account are like a whole test 18 - 24 questions just for one screener! In a day i got like 5 and i don't even make it through the screeners! It's like a hustle! That is terrific! No costumer service. These days you only get automated response when you try to chat with them. It's as if they switched off everything. But i have another guy who receives like 100-150 screeners every day at 4.5 star so i can't say they don't have customers. Either something is wrong with their algorithm which they ain't making any effort to fix or they're being partial and careless!

Marica
June 9, 2023
It turned to be disfunctional
I have been for about 1.5 years with Usertesting. It has been a great site before the merging with Intellizoom in October. Since then it went downhill.
No support when needed, de motivated testers and I believe that clients are experiencing the same issues.
I would advice companies to avoid Usertesting or Intellizoom for their user testing needs until these platforms take seriously the testing business.
N
Nat
June 8, 2023
I used to love this website
I used to love this website. It offered so many opportunities to earn. Something changed recently. It has become almost impossible to get a screener, and then when you finally get one, you are usually rejected. It is a waste of time

Tester
June 8, 2023
UT was once excellent
UT was once excellent, but lately, the distribution of tests among testers seems uneven. How can one secure a significant number of live interviews within a week that are unrelated to their industry? It appears that the algorithm may have been flawed, as some testers are receiving unrelated conversations while others remain without any live interviews. I kindly request a reconsideration of the algorithm to ensure fairness. Thank you.
A
Angela
June 7, 2023
UserTesting is ruined
Formally a great testing site but now, for reasons unknown, they've stopped divvying out screeners to 99% of their contributors. When you try to contact them about it, they deny that there's an issue despite thousands of users online reporting it. Did UserZoom buy UserTesting to destroy it?


