MFM Homepage Pathing Test

4.25/5

Based on 1035 reviews from

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533

4 star

204

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840 of 840 Total Reviews

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Josie Kelly

Financial services

GlobalUnited States

October 28, 2024

So far, so good!

What do you like best about the product?

Love the UserTesting University, not many platforms have this for their customers!

What do you dislike about the product?

Nothing so far, we are just starting out.

What problems is the product solving and how is that benefiting you?

We are just starting but we feel it will benefit us a lot in getting quicker testing results.

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Heidi Packard

User Experience DesignerFinancial services

EnterpriseUnited States

October 28, 2024

Friendly customer care

What do you like best about the product?

I'm a new customer but so far I like the customer service and care provided

What do you dislike about the product?

I have no complaints at this time, pleased with customer care. The human insight summit in Austin has been an amazing experience thus far as well!

What problems is the product solving and how is that benefiting you?

Helping us get a niche demographic to test with.

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Graham Link

Healthcare

Mid-MarketUnited States

October 28, 2024

Great tool limited by recruitment challenges and analysis

What do you like best about the product?

The single most used part of UT for me is highlight reels, I use them all the time especially for interviews that I conduct outside of UT! The dedicated IA testing tools are also very useful.

What do you dislike about the product?

Recruiting quality participants who are who they say are has become much more challenging lately, or at least it feels that way. I also struggle with the test creation interface which never seems to save my edits correctly. The analysis portion isn't very helpful especially when it comes to IA - the table output is almost impossible to interpret.

What problems is the product solving and how is that benefiting you?

Testing IA, quick unmoderated evaluative research, highlight reels for stakeholder buy in!

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Verified User in Retail

Director, Product Design Retail & ecommerce

GlobalUnited States

October 28, 2024

Helps drive customer led innovation

What do you like best about the product?

Super helpful at gathering quick customer insights across our product life cycle

What do you dislike about the product?

Credit based model is difficult to predict cost

What problems is the product solving and how is that benefiting you?

Customer insights

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Shara Rosenbalm

Travel & hospitality

GlobalUnited States

October 28, 2024

I love the power within the tool but at times I find it difficult to use (UserZoom)

What do you like best about the product?

I like the speed to productivity I can achieve once I learned how to maneuver the nuances of UserZoom. I love the QX scoring, and the advanced testing features.

What do you dislike about the product?

The learning curve. Creating an a/b variant test is more difficult than it should be. Also, the Leaning tools aren't always helpful in explicitly explaining how to do certain things or limitations that are helpful to know.

What problems is the product solving and how is that benefiting you?

Getting customer insights quickly and efficiently to make informed product decisions

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Verified User in Airlines/Aviation

DesignOps ManagerTravel & hospitality

Small business or StartupUnited States

October 28, 2024

Data driven leadership enablement

What do you like best about the product?

As a DesignOps manager, I like the ability to showcase value to the business by visually showcasing customer sentiment and behavior through session replays as well as quantitative indicators like QX Score in a simple and easy way.

What do you dislike about the product?

UX platform isn't as intuitive as UT, would like to know what the feature roadmap and goal for integration is

What problems is the product solving and how is that benefiting you?

Growing Research operation and effectively conducting research across the enterprise

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Nazia Morani

Travel & hospitality

GlobalUnited States

October 28, 2024

Usertesting feedback

What do you like best about the product?

Have access to millions of users at your fingertips and can do moderated and unmoderated testing seamlessly and efficiently.

What do you dislike about the product?

Not a strong qx score area and can have cleaner ways of reading results.

What problems is the product solving and how is that benefiting you?

Helping us get access to lots of users and videos and insights to share with our product partners.

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Drew Hopkins

VP Research and InnovationFinancial services

Small business or StartupUnited States

October 28, 2024

Great simple and easy to test or discover

What do you like best about the product?

Very intuitive platform we use to validate design or concepts quickly or go in to deeper discover with interviews, either automated or moderated.

What do you dislike about the product?

Sometimes the participants can be sketchy even after quality control questions in the screener

What problems is the product solving and how is that benefiting you?

We do discover of user needs to validation of new concepts and designs

Posted on

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FEATURED REVIEW

Khanh Tran

UX ResearcherTravel & hospitality

GlobalViet Nam

January 28, 2025

This platform is very easy to use. It also has many different types of tests and questions.

What do you like best about the product?

Very easy to use and has lots of types of test and questions.

What do you dislike about the product?

I wish they can enable me to conduct the focus group.

What problems is the product solving and how is that benefiting you?

I can set up the moderated and unmoderated tests with users on this platform. For the unmoderated test, the format is very smart and can lots of my time.

Posted on

4.5/5

Based on 2457 reviews from

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2457 of 2457 Total Reviews

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Consumer

September 26, 2025

It helped me

Posted on

Heather

September 26, 2025

Amazingly easy to navigate!

Posted on

willo

September 26, 2025

The different points that i can speak is to respect the privacy of the clients and yours as well and also give your opinion without being disrespectful…

I had a really good experiences with just eat , i bought some food on their website but the food did not came on time but i eat it and after that i send them a message that the food was'nt good and they refund the money

Posted on

Andrés Quintero Villa

September 26, 2025

Its really simple

Its really simple, we can use this app for get a lot of feedbacks and its easy to use. I like it

Posted on

Shayan Hafeez

September 26, 2025

Great Side Hustle

I have made lots of money from this. I got applied to it in around 4 days, really fast. It's a nice side hustle I do.

Posted on

Excellence Gold

September 26, 2025

Very terrible company

Very terrible company, they migrated my account from intellizoom to user testing blocked it and claimed over $120 pending payment in it.

Posted on

Thully

September 25, 2025

BEGINNER

since I am new on the platform, I am hoping for a lot better looking forward to growing on this platform and give honest feedback, so far, I am happy with the service.

Posted on

Autumn Toro

September 25, 2025

User Testing is a great company that…

User Testing is a great company that offers little side money to anyone from any walk of life. It offers a multitude of tests per day on your mobile phone, laptop or tablet ranging from $10 and up. Your first couple of review, you’re offered insight on how to make your testing abilities better and form there you’re able to apply to even more!

Posted on

Pagination

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FEATURED REVIEW

laurel briell

June 7, 2025

The website was very user friendly

The website was very user friendly. If I had any problems, it was very easy to lookup articles that could help on the website that was provided.

Posted on

So far, so good!

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Friendly customer care

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Great tool limited by recruitment challenges and analysis

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Helps drive customer led innovation

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

I love the power within the tool but at times I find it difficult to use (UserZoom)

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Data driven leadership enablement

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Usertesting feedback

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Great simple and easy to test or discover

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

This platform is very easy to use. It also has many different types of tests and questions.

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

It helped me

Amazingly easy to navigate!

The different points that i can speak is to respect the privacy of the clients and yours as well and also give your opinion without being disrespectful…

Its really simple

Great Side Hustle

Very terrible company

BEGINNER

User Testing is a great company that…

The website was very user friendly

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