MFM Homepage Pathing Test

4.25/5

Based on 1035 reviews from

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Jules Ochoa, M.S.

Lead UX ResearcherFinancial services

Mid-MarketUnited States

October 29, 2024

Praise for Usertesting!

What do you like best about the product?

Their panel of participants is inside broad and easy to drill down into.

What do you dislike about the product?

Creating highlight reels is quite tedious.

What problems is the product solving and how is that benefiting you?

Quick recruitment of participants

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Reid Hawkins

UX/UI Manager - Energy management & innovationEnergy

GlobalUnited States

October 29, 2024

This tool is a must for UX / product teams

What do you like best about the product?

User testing allows our team to gain insights about our products or new products before we spend time developing them. We can validate our designs and find areas for improvement.

What do you dislike about the product?

Nothing. Sometimes it is tough to find the niche audience I'm interested in.

What problems is the product solving and how is that benefiting you?

Gaining customer insights on existing and new experiences

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Caitlin Hindle

User Research ExecutiveBusiness services

GlobalUnited States

October 29, 2024

Using the UserTesting umbrella of products to drive customer-centricity

What do you like best about the product?

We're currently using the User zoom and EnjoyHQ platforms and we love the integrations between them. UserZoom allows us to run a plethora of multi-method studies and importantly, QXScore studies which help us internally benchmark our web experiences and track improvements. EnjoyHQ allows us to have a centralised repository of research insights, data analytics findings and experimentation results that keep our findings living and breathing with clear evidence and summaries and allows for stakeholders to self-serve insights which free's up the researchers to run more research.

What do you dislike about the product?

I'm anticipating the future of AI in UserZoom and EnjoyHQ which currently doesn't exist. I know there are some interesting plans for this and it's something currently lacking in the platforms we use so very exciting stuff. We also have run into recent issues with the recruitment panels either not being able to achieve the numbers we need or having poor quality results.

What problems is the product solving and how is that benefiting you?

Working in marketing, we use UserZoom to help us surface user pain points and feedback that are then fed back to our optimisation squads. The squads pick out these opportunities for testing and we a/b test hypotheses backed by user research which helps drive conversion rates. We also use UserZoom to conduct user research on prototypes to allow us to get early feedback and for designers to iterate on experiences before they've ever even launched on the website.

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Verified User in Airlines/Aviation

UX ResearcherTravel & hospitality

Mid-MarketUnited States

October 29, 2024

Still exploring User Testing's functionalities for my organization, but it has been very useful

What do you like best about the product?

I like the participant panel and creating templates to save time on research.

What do you dislike about the product?

Sometimes the panel is not specific enough for our users from a niche group.

What problems is the product solving and how is that benefiting you?

It allows us to do usabiliy testing and user interviews, as well as be more efficient in analyzing results.

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Emily Johnson

Retail & ecommerce

GlobalUnited States

October 29, 2024

Simplifies reaching niche customers

What do you like best about the product?

As the only established UXR platform, it makes it quick to find participants that fit a niche user group due to the size of its participant network.

What do you dislike about the product?

A lot of new developments focus on AI, when in reality there are much better features that can be developed (such as timed tasks)

What problems is the product solving and how is that benefiting you?

Making it easier & faster to test prototypes with a niche audience

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Amberly Miller

Operations Consultant & Virtual Team ArchitectFinancial services

GlobalUnited States

October 29, 2024

Best way to reach your customers!

What do you like best about the product?

UserTesting has been a fantastic tool for gathering real user feedback. The platform is easy to use, with features like targeted demographics, video feedback, and various testing modes, which allow us to gain insights from the right audience. The reporting tools make it simple to analyze feedback quickly, making it a valuable asset for creating user-centered designs.

What do you dislike about the product?

Sometimes the participants that we reach through screeners are not a perfect match and have cheated the system a little bit, but userzoom and UserTesting are doing their best to make sure that this does not occur regularly.

What problems is the product solving and how is that benefiting you?

Understanding our customer needs and pain points

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Becca Lisoski

Design MentorFinancial services

GlobalUnited States

October 29, 2024

Good methodology not enough ai features

What do you like best about the product?

I enjoy the ability to run advanced methodologies/ mixed research.

What do you dislike about the product?

I wish there was a way to exclude cheaters easily. I find a lot of people are not filling out tests out and skipping questions.

What problems is the product solving and how is that benefiting you?

I helps us determine usability and drive data based decisions

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Sam Case

Automotive

GlobalUnited States

October 29, 2024

Easy to set up tests, save or modify previous test structures

What do you like best about the product?

I love the pain point insights in videos to help identify where users struggled

What do you dislike about the product?

There is no streamlined way to pull videos from UserTesting into EnjoyHQ to write reports

What problems is the product solving and how is that benefiting you?

Our legal team limits who we are able to run tests with in person so UserTesting has really broadened our test range and demogrpahics

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FEATURED REVIEW

Khanh Tran

UX ResearcherTravel & hospitality

GlobalViet Nam

January 28, 2025

This platform is very easy to use. It also has many different types of tests and questions.

What do you like best about the product?

Very easy to use and has lots of types of test and questions.

What do you dislike about the product?

I wish they can enable me to conduct the focus group.

What problems is the product solving and how is that benefiting you?

I can set up the moderated and unmoderated tests with users on this platform. For the unmoderated test, the format is very smart and can lots of my time.

Posted on

4.5/5

Based on 2457 reviews from

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2457 of 2457 Total Reviews

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Aydın Nəsirli

September 29, 2025

i like this site

Posted on

Kelly

September 29, 2025

I got a clear explanation!

I got a clear explanation as to why my payment was canceled. Since it did not upload correctly (or at all, at it seems in my case) I could not receive payment. I do understand. Thank you for your help!

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Cesar Neto

September 28, 2025

The first time a have a meeting on Zoom…

The first time a have a meeting on Zoom and the experience was wonderfull. No lags, no freezen.

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KLEBER PRETINHO

September 28, 2025

muito bom gostei bastante

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Chispark

September 28, 2025

I less than 10 minutes their website…

In less than 10 minutes, i had a good impression about the website, instructions are clear and concise.

Posted on

Christopher Dailly

September 27, 2025

The experience was great because of the…

The experience was great because of the easy to use user interface that was very instructive to all questions asked and needed to be answered.

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TECHGUYTWTWLZ

September 27, 2025

Great Experience.

Great way to see what is coming in new technology, and a great way to make a few extra bucks.

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Michele Ash

September 27, 2025

My experience using usertesting.com…

My experience using usertesting.com went pretty smoothly. As long as you can follow directions it seems pretty straightforward. I think it will be a good and easy way to earn some extra money, and who doesn’t need a little extra cash these days, with everything so expensive.

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FEATURED REVIEW

laurel briell

June 7, 2025

The website was very user friendly

The website was very user friendly. If I had any problems, it was very easy to lookup articles that could help on the website that was provided.

Posted on

Praise for Usertesting!

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

This tool is a must for UX / product teams

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Using the UserTesting umbrella of products to drive customer-centricity

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Still exploring User Testing's functionalities for my organization, but it has been very useful

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Simplifies reaching niche customers

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Best way to reach your customers!

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Good methodology not enough ai features

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

Easy to set up tests, save or modify previous test structures

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

This platform is very easy to use. It also has many different types of tests and questions.

What do you like best about the product?

What do you dislike about the product?

What problems is the product solving and how is that benefiting you?

i like this site

I got a clear explanation!

The first time a have a meeting on Zoom…

muito bom gostei bastante

I less than 10 minutes their website…

The experience was great because of the…

Great Experience.

My experience using usertesting.com…

The website was very user friendly

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