SERVICE PLANS

Outsource your next customer insights project

Partner with our expert researchers to get customer feedback and experiential insights delivered to you

Usertesting customer story for Atom Bank

Service Plans

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Each study includes:

  • Choice of either desktop or mobile testing

  • Best practice research methods for feedback collection

  • Audience targeting, sourcing, and incentive management 

  • Comprehensive analysis of test results from video sessions and metrics

  • All test results from video sessions, highlight reels, transcripts, and metrics

  • Final recommendations and findings report

Choose a plan to get customer insights in 2 weeks

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Early Stage study

$5,400 / study

20% off $6,750 / study

Get feedback on your concept or prototype to ensure your experiences resonate with customers—before you build or launch. 

  • Get feedback on prototypes
  • Validate design concepts
  • Identify gaps and unmet needs

Best suited for increasing product-market fit and reducing the risk of rework.

View same report: Early Stage Study

Order Early Stage study - 20 participants
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User Experience study

$5,400 / study

20% off $6,750 / study

Continue to iterate and optimize by testing live experiences to identify user frustration, delight, and potential competitive advantages.

  • Identify points of friction
  • Uncover nuanced perceptions and product comprehension
  • Identify points of delight and opportunities for further optimization

Best suited for optimizing experiences to drive growth conversions.

View sample report: User Experience Study

Order User Experience study - 20 participants

Capabilities

Early Stage Study

Order Early Stage study

User Experience Study

Order User Experience study

Kick-off meeting to discuss testing plan with experts
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Feedback collection with UserTesting platform*
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Participants sourced from UserTesting Network**
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Review findings report and recommendations with experts
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Explore concepts
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Validate designs or live prototypes
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Pre-launch feedback and insights
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Optimize and enhance experiences

 

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Improve conversions for growth

 

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Post-launch feedback and insights 
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View sample report of study findings

Early Stage study sample

User Experience study sample

 

Order Early Stage study

Order User Experience study

* Platform access is not included; results are downloaded and shared separately 

** Participants sourced from the US, the UK, and Canada

It was great to try out the quality of this solution before buying a subscription
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Market Research leader in the Software industry Testimonial
This gives us some really good ideas about what to test and try next [for the future]
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Sr. UX Researcher in the Manufacturing industry Testimonial
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If you didn’t see a solution that works for your unique situation, let us know! Our team of expert researchers can customize a digital experience study to meet your needs.