UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

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20 tools every user experience pro should know about

It's no surprise that many of you really dug our last list of essential...

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The Human Empathy Project: amplifying the voices of everyday Americans

In the United States where headlines dominate the media, it makes you wonder if...

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How parents are planning for a pandemic Halloween

Welcome to UserTesting HITs, an ongoing series that shares human insight trends (HITs) uncovered...

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Bridging quantitative and qualitative insights with Interactive Path Flows

Since its founding in 2007, UserTesting has established itself as the market leader in...

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Scale customer insight with Quick Answer builder and template access control

Customer insights are critical to making better business decisions that put the needs and...

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9 behavioral psychology books for persuasive UX design

What does behavioral psychology have to do with UX design? Well, if you want...

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The UserTesting Participant Network: what it is and its latest UI improvements

Today, the customer experience is all about smarter, better, faster. And good business is...

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UserTasting: a company cookbook that fights to end world hunger

When people think of food, they often associate it with fond memories and traditions...
Man looking at his laptop frustrated

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What happened? How to write a better error message

It was on my commute home from work when I was deep in the...