UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Photo of UserTesting THiS London stage

Blog

Digital innovation and insights driving customer-centric transformation: THiS Connect London 2024

The Human Insight Summit (THiS) Connect: London 2024 was a must-attend event for digital...

Blog

How to achieve product-market fit

According to CISQ, $2.26 trillion is spent on software re-work in the US So...

Blog

The UX of AI art generators: magical, mystifying, and macabre

The new tools to create images through artificial intelligence are both delightful and frustrating...
Photo to two professionals sitting in front of a laptop while having a discussion

Blog

4 ways to test your brand

Even if your brand messaging is clear and consistent, that doesn't mean your audience...
Two colleagues looking at charts on a tablet

Blog

Benchmarking UX: how to track improvements over time

A fellow UX professional recently told me a fun story: Her boss came to...
product design principles

Blog

Top product design principles for creating standout products

Having user-centered product design principles means emphasizing early user involvement and iterative refinement to...
product design prototyping

Blog

Mastering product design prototyping

Product design prototyping involves building early versions of a product to test and refine...

Blog

The ultimate guide to product roadmaps: strategies, templates, and best practices

As products grow more complex with additional features, platforms, and customer segments, it's important...
Photo showing A/B test on mobile phone

Blog

A comprehensive guide to A/B testing for CRO and UX

Here's a familiar scenario: you're at a fork in the road with two different...