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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
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  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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All articles

Team sitting at conference table in office reviewing conversion rates

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Tools and protocols

Selecting and implementing the right tools for your team is a key component of...
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Roll-out strategies

At this point, you have a small team successfully using the new research repository...
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Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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Optimization and metrics

How will you know if your research repository is working and whether it is...
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Photo of a data center with rows of mainframe computers

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Migrating data

Once you’ve reviewed the data sources you would like to centralize, it’s time to...
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Building momentum

Once you’ve got buy-in and know the concerns and expectations of everybody involved in...
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Two women in an office reviewing a document

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Building a business case

Creating a user research repository isn’t just about implementing tools. It’s about designing better...
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Creating a UX roadmap for your A-Team

The A-Team’s John “Hannibal” Smith said it best with his catchphrase, “I love it...
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Diversity and inclusivity in user research: How, why, and when

Diversity and inclusivity issues affect everyone in all fields. UX research is one of...
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Automatically recruit participants for moderated UX research

Finding the right high-quality UX research participants is arguably the most important part of...
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