UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

    Blog

    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

product-velocity-businessman-explaining-business-strategy

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4 myths about product velocity that are costing you time and money

In product development, speed is king—until it isn’t. Everyone wants to build faster. But...
user-centered-design-team-collaboration-during-a-brainstorming-session

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Why human-centered design is your core product strategy

Design is no longer just about aesthetics, it’s a strategic differentiator. User experience (UX)...
woman-presenting-marketing-strategy-to-colleagues

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How to build in marketing ROI before you launch your next campaign

“If you want extraordinary results, you need to do something different,” says Udi Ledergor...
Woman buying organic produce at a store check out.

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What digital banking can learn from retail checkout design

Digital transformation has swept through banking. But many onboarding experiences still feel stuck in...
person giving a NPS rating on a mobile phone

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Bridging the experience gap for higher NPS and better UX 

Customer loyalty isn't earned with just great products, it's earned with great customer experiences...
friends-watching-tv-at-night

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Commercials for AI: more reality, less posturing

AI companies are spending heavily on TV commercials, but their ads don’t always resonate...
Photo of self-service customer portal support

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Self-service success: turning your customer portal into a retention machine

In today's digital-first world, customer portals aren't just a nice addition to your service...
Professional using generative AI at work

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5 practical things businesses should do about AI right now

Almost all company leaders say they expect AI to transform their businesses, but many...
Person answering a live intercept test invitation online

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Tap into hard-to-reach audiences with live intercept testing

Connecting with the right audience is at the heart of great research. But what...