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UserTesting life: Join the club!
We're thrilled to announce that we're officially certified as a Great Place to Work...
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Biometrics and customer experience (CX)
Creating great customer experiences in today’s world of multiple touchpoints and heightened customer expectations...
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How the Starbucks app keeps customers coming back for another cup
In honor of National Coffee Day, we wanted to take a look at what...
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The top UX certification programs for design professionals
If you’re considering a career as a UX professional—or building on your existing skills—you...
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7 tips for smoother remote moderated usability studies
Today’s article is a guest post from Devin Harold, UX Research Manager at Verizon...
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Regional healthcare system diagnoses digital pain points
A study released by the Pew Internet & American Life Project shows that 80%...
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10 LinkedIn groups every CX professional should join
LinkedIn is more than a social media channel, it’s a place to network, learn...
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UserTesting success story: how Ryanair flies past the competition
When asked how they prefer to do vacation research, U.S. consumers are nearly unanimous...
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Why are Apple’s new iPhone ads so annoying?
It all depends on who you ask. While Apple is renowned for its powerful...
