UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Person on a phone call looking at his laptop

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Improving the employee experience: how to build a usable internal web portal

Creating a user-friendly, time-saving and efficient internal portal isn’t for the faint of heart...
Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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Andon Cord: How to deal with the failure of UX

Good UX can save lives. Good UX can lead to increased sales and fun...
4 people in a team meeting in conference room

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A product manager’s guide to making design decisions

Product managers know that the roadmaps, backlogs and estimations are meaningless compared to the...

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21 expert opinions on the UX of ecommerce checkout

When you buy from an ecommerce site, you're inevitably routed through a checkout experience...

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Who benefits from human insight?

​ It’s no secret that professionals are being asked to do more with less...

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Card sorting: User feedback for designing customer-first information architecture

There’s something satisfying about the term card sorting. Something only those with a penchant...

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Creating effective video highlight reels

A critical part of turning customer feedback into action is how insights are communicated...

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Accelerate decision-making with a rapid research framework

​Good research takes intention, planning, clear goals, and proper methods. There will always be...

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UserZoom announces IntelliZoom – a new panel service offering

UserZoom, the leading user experience (UX) research and usability testing software as a service...