UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

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What is the Jobs-to-be-Done framework?

In design and technology, it's easy to get captivated by new ideas. However, focusing...

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What's the difference between a UX researcher and a UX designer?

For those outside of the UX world, once common question that emerges is: What's...
4 people in an office setting gathered around a laptop

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Designing UX for nonprofits: what do the experts say?

Good user experience (UX) practices have a natural home in the nonprofit space. After...

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Should UX professionals get a PhD?

There are a lot of opportunities for UX professionals to learn more about the...
3 generations of people using a mobile phone

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How different age demographics search the internet

Search is how people find information, with 3.5 billion+ searches occurring daily on Google...

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UX and Product Management are a perfect match

What makes a successful working relationship between two team members? Having empathy for each...

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How to prepare a framework for a remote usability test

Frameworks are support systems for your tests. A good one structures all the information...

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How to ask the right questions in the right way: Insights from 5 senior UX leaders

If you’re conducting user research, you need to learn how to ask the right...
Group of people sitting in a small circle talking

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What is voice of customer (VOC)?

​The well-known slogan, “the customer is always right,” has echoed through organizations since the...