UserTesting Blog

Featured articles

  • Two women in an office reviewing a document

    Blog

    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Photo of woman concentrating while looking at laptop

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How to use the paradox of choice in UX design to increase conversions

Have you ever stood in front of a candy aisle and been overwhelmed by...

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6 stages of the product development process: from ideation to launch

Organizations need to innovate to stay relevant and beat the competition. This can be...

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How to include user research in early product development

Involving user research early in product development is integral to the success of a...

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4 tips for customer-centric digital product development

Collecting customer feedback is an integral part of the digital product development process. Product...
Photo of a football player catching a touchdown pass

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From kickoff to conversion: what makes Big Game ads unforgettable

The Big Game is more than just football—it’s the ultimate stage for brands to...
Photo of a laptop with a hand holding a credit card illustrating digital checkout

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How to reduce cart abandonment

Loss of revenue caused by cart abandonment is one of the most frustrating pain...
Photo of customer service agents working at a call center

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Unlocking the next level of call center optimization

In the past few years, artificial intelligence (AI) advancements have revolutionized customer service. Many...

Blog

How user research in product development and design transforms products

In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...
3 people developing a plan with colorful sticky notes on a clear board.

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Leverage feature-driven development with customer feedback

Feature-driven development (FDD) has become a cornerstone methodology for enterprise product and design teams...